Rosie Nuño
Ripon,CA
Summary
Proven Sales Specialist with a track record of exceeding sales quotas at Hill Valley For Integrative Medicine by over 20%. Expert in customer relationship building and sales presentations, I leverage interpersonal communication skills and sales expertise to drive customer satisfaction and repeat business. Skilled in objection handling and lead prospecting, I excel in converting challenges into opportunities.
Overview
21
21
years of professional experience
Work History
Sales Representative
Independent Contractor With InheritGuard
07.2023 - Current
- Consistently surpassed sales targets through diligent follow-ups and a strong commitment to delivering value-added solutions tailored specifically for each client''s unique requirements.
- Achieved high levels of customer satisfaction by providing exceptional after-sales service, including issue resolution and future needs analysis.
- Built strong relationships with customers through personalized service, enhancing client loyalty and repeat business.
- Conferred with existing and potential customers to assess requirements and propose optimal solutions.
- Utilized CRM software to manage client information, track leads, and monitor sales progress.
- Developed strong rapport with customers and created positive impression of business.
Patient Care Specialist/Sales Consultant
ADIO Health & Wellness
08.2018 - 04.2020
- Assessed patient needs during admission interviews, accurately documenting pertinent health history information for clinical decision-making purposes.
- Maintained accurate records of all patient interactions, treatments provided, and observations made during follow up appointments.
- Assisted in the development of individualized care plans to address each patient''s unique needs and goals.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Overcame objections from potential clients by addressing concerns effectively and offering customized solutions based on their unique needs.
- Developed comprehensive product knowledge, enabling tailored solutions for clients'' specific needs.
Patient Care Specialist/Sales Consultant
Hill Valley For Integrative Medicine
08.2015 - 07.2018
- Facilitated patient education, ensuring they have a thorough understanding of their diagnoses and treatment plans.
- Assessed patient needs during admission interviews, accurately documenting pertinent health history information for clinical decision-making purposes.
- Reduced patient wait times by efficiently managing schedules and appointments.
- Maintained accurate records of all patient interactions, including medication administration, treatments provided, and observations made during follow up visits.
- Achieved or exceeded company-defined sales quotas.
- Met with customers to discuss and ascertain needs, tailor solutions and close deals.
- Informed customers of promotions to increase sales productivity and volume.
- Negotiated prices, terms of sales and service agreements.
Assistant Manager
Custom Built Personal Training
08.2008 - 02.2010
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Generated repeat business through exceptional customer service.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
- Increased sales through effective merchandising strategies and targeted promotions.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Area/Regional Sales Manager
LA Weight Loss
07.2003 - 06.2009
- Expanded market share within the region by identifying growth opportunities and collaborating with cross-functional teams.
- Achieved regional sales objectives by coordinating sales team, developing successful strategies, and servicing accounts to strengthen business relationships.
- Increased regional sales by implementing strategic marketing plans and nurturing key client relationships.
- Developed a successful sales team through rigorous coaching, performance management, and ongoing training.
- Organized regular sales meetings, providing comprehensive updates on market trends, competitor analysis, and new product developments.
- Generated detailed sales reports and forecasts to analyze performance and track progress.
- Exceeded quarterly sales targets consistently by leveraging extensive product knowledge and effective selling techniques.
Education
Reiki III - Energy Healing
AWAKE (Academy of Wealth Alchemy & Kinetic Energy)
Online03.2022
6 Steps To Wellness Certification - Holistic Health
Optimal Health Systems
Salt Lake City, UT04.2021
GED -
Riverbank High School
Riverbank, CA05.1990
Skills
- Customer Service
- Customer Relations
- Customer Relationship Building
- Interpersonal communication skills
- Sales expertise
- Product and service knowledge
- Sales Presentations
- Sales closing
- Product and Service Sales
- Upselling and Cross Selling
- Objection handling
- Customer Success Management
- Lead prospecting
Timeline
Sales Representative
Independent Contractor With InheritGuard
07.2023 - Current
Patient Care Specialist/Sales Consultant
ADIO Health & Wellness
08.2018 - 04.2020
Patient Care Specialist/Sales Consultant
Hill Valley For Integrative Medicine
08.2015 - 07.2018
Assistant Manager
Custom Built Personal Training
08.2008 - 02.2010
Area/Regional Sales Manager
LA Weight Loss
07.2003 - 06.2009
Reiki III - Energy Healing
AWAKE (Academy of Wealth Alchemy & Kinetic Energy)
6 Steps To Wellness Certification - Holistic Health
Optimal Health Systems
GED -
Riverbank High School