Rosie Pratt
Georgetown,TX
Summary
Bilingual with over 20 years experience in the commercial and residential building industry with emphasis on the procurement and selling of construction materials. Driven to provide superior quality customer service as well as creating solutions for customers to drive loyalty, retention and revenue while negotiating with vendors to lower costs and increase the quality of goods in order to meet expectations.
Overview
26
26
years of professional experience
Work History
Sales Support Specialist
L&W Supply Corporation
Round Rock, TX
09.2018 - Current
- Collaborated with sales team members to stay current on inventory levels, complete accurate orders and resolve item issues.
- Monitored deliveries by checking merchandise against invoice paperwork and notifying vendor and resolving any discrepancies if they arose.
- Managed timely and effective replacement of damaged or missing products.
- Completed physical inventory counts each quarter.
- Accepted delivered packages, verified products and checked delivery totals to keep system records current and accurate.
- Assisted customers with their orders and deliveries, from beginning to end.
Outside Sales Representative
Foundation Building Materials
Austin, TX
06.2014 - 09.2018
- Computed total costs and profit requirements for customer sales to provide accurate pricing.
- Collaborated with vendor representatives and company customers to set up optimal delivery schedules.
- Followed up with customers after completed sales to assess satisfaction and resolve any technical or service concerns.
- Visited customer locations to evaluate requirements, demonstrate offerings and propose strategic solutions for diverse needs.
- Prioritized tasks and projects to meet tight deadlines.
- Selected correct products based on customer needs, product specifications and applicable regulations.
- Contributed to team objectives in fast-paced environment.
- Performed effectively in self-directed work environment, including managing day-to-day operations and decisions.
- Performed required travel for training and scheduled events.
- Developed new business relationships and maintained existing through regular communications and effective account management.
- Prepared and deliver customer sales quotes.
- Met with customers to discuss and ascertain needs, tailor solutions, and close deals.
- Communicated with vendors regarding inventory needs and negotiated prices to maintain profit margins.
- Communicated frequently with vendors to manage orders and verify revisions on purchase orders.
Sales Representative
Lonestar Materials
Austin, TX
05.2012 - 06.2014
- Maintained routine communication with clients to assess overall satisfaction, resolve complaints and promote new offerings.
- Reached out to customers after completed sales to evaluate satisfaction and determine immediate service requirements.
- Serviced existing accounts on regular basis to maximize revenue.
- Tracked inventory shipments and entered into data base once order was received and verified.
- Communicated with vendors regarding inventory needs and negotiated prices to maintain profit margins.
Purchasing Manager
Austin Acoustical Materials, Inc.
Austin, TX
11.1998 - 05.2012
- Determined lowest possible cost, factoring in quality and reliability and negotiated favorable contracts.
- Communicated with vendors regarding inventory needs and negotiated prices to maintain profit margins.
- Maintained consistent communication with suppliers to confirm and track orders and verify price revisions on purchase orders.
- Maintained complete documentation and records of all purchasing activities.
- Communicated frequently with vendors to manage orders and verify revisions on purchase orders.
- Procured materials for special projects.
- Maintained stock levels.
- Purchased new products and oversaw all inventory to ensure merchandise was well-stocked.
- Created purchase orders.
- Maintained productive relationships with vendors.
Education
Austin Community College
Austin, TXSkills
- Customer relationships
- Time management
- Quality Assurance
- Data collection
- Data Entry
- Pricing structures
- Procurement
- Contract negotiation
- Purchasing
- Vendor relations
- Documentation skills
- Scheduling
- Administrative support
Timeline
Sales Support Specialist
L&W Supply Corporation
09.2018 - Current
Outside Sales Representative
Foundation Building Materials
06.2014 - 09.2018
Sales Representative
Lonestar Materials
05.2012 - 06.2014
Purchasing Manager
Austin Acoustical Materials, Inc.
11.1998 - 05.2012
Austin Community College
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