Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Rosie Trindle

Castle Rock,CO

Summary

Highly Capable individual with strong knowledge and expertise in the security services field. Excellent security management and communications skills leading to mutually beneficial relationships with campus management, students, and the surrounding community.

Overview

31
31
years of professional experience
1
1
Certification

Work History

Sr. Investigations Specialist

Douglas County Human Services
05.2013 - Current
  • Conducts impartial investigations into complaints of welfare fraud by clients and providers.
  • Carries high case loads of 30 or more cases.
  • Conducts thorough face-to-face interviews with employers, families, neighbors, friends and suspects and documents investigative findings.
  • Collects information pertaining to criminal proceedings and performs investigations to resolve cases.
  • Documents findings and prepares detailed reports.
  • Testifies in court during administrative proceedings and criminal trials.
  • Collaborates with federal, state and local agencies on investigations.
  • Creates and implements new organizational and filing processes for case logs, criminal records, reports and agendas.
  • Searches computer databases, public records or other resources to locate persons or to compile information for investigations.
  • Reviews reports and individual transactions which appear suspicious to uncover possible fraudulent activity.
  • Continuously learns new skills and applies to daily tasks to improve efficiency and productivity.

Volunteer

Step Up Foundation/Boosters for Families
08.2019 - Current


  • Stand Lead/Manager for events overseeing 2-12 volunteers.
  • Adapted to varying event requirements, customizing product offerings based on audience demographics or preferences when necessary.
  • Assisted in training new volunteer concession workers on proper procedures, policies, and best practices.
  • Contributed to the organization''s reputation for excellent customer service with friendly interactions while taking orders.
  • Ensured smooth operations by efficiently setting up, stocking, and breaking down concession stands before and after events.
  • Collaborated with fellow volunteers to provide exceptional service during high-traffic periods at events.
  • Managed cash transactions responsibly, accurately counting change for customers and maintaining balanced registers throughout the shift.
  • Maintained a clean and safe environment for customers by adhering to food safety regulations and promptly addressing spills or other hazards.
  • Supported team members in cross-functional roles as needed fostering collaboration among volunteers.
  • Consistently provided friendly service to promote better customer engagement.
  • Responded to customer complaints to help resolve issues.

Campus Security Officer

Douglas County School District
08.2010 - 05.2013
  • Conducted regular campus security patrols and handled incidents promptly to maintain overall safety for staff, students and visitors.
  • Obtained CPR, First Aid and Crisis Intervention certifications in preparation for on-campus emergencies.
  • Secured premises and personnel by patrolling property and monitoring surveillance equipment.
  • Patrolled internal building spaces and facility grounds to identify and deter threats to assets.

Police Officer

Town Of Breckenridge
04.1997 - 12.1999
  • Investigated and reported crimes, accidents, offenses and damage to property.
  • Conducted preliminary investigations at scenes of major crimes.
  • Gathered necessary information for court appearances and testified as witness under oath in court.
  • Supervised crowds at busy events to prevent injuries and property destruction.
  • Conducted witness interviews and gathered details regarding incidents to determine best course of action.
  • Answered emergency calls for help from citizens and business owners.

Mental Health Worker 1

Pine Rest Christian Hospital
01.1994 - 10.1995
  • Provided care for adolescents and juveniles in a residential setting.
  • Provided crisis intervention and de-escalation techniques, resulting in increased safety for both patients and staff.
  • Promoted a positive therapeutic environment through clear communication and consistent reinforcement of established boundaries within treatment settings.
  • Documented client progress in confidential files.
  • Monitored patient progress through regular assessments and documentation, ensuring accurate tracking of treatment effectiveness.

Education

Bachelor of Science - Criminal Justice

Northern Michigan University
Marquette, MI
12.1993

Skills

  • Detailed report writing
  • Ethical and honest
  • Effective communication
  • Decision Making
  • Multitasking Abilities
  • Certified Interviewer
  • Leadership Qualities
  • Team Collaboration
  • Adaptability and Dependability
  • Flexible Schedule
  • Relationship Building

Certification

  • Colorado P.O.S.T. Certificaiton

  • The Reid Technique of Interviewing

Timeline

Volunteer

Step Up Foundation/Boosters for Families
08.2019 - Current

Sr. Investigations Specialist

Douglas County Human Services
05.2013 - Current

Campus Security Officer

Douglas County School District
08.2010 - 05.2013

Police Officer

Town Of Breckenridge
04.1997 - 12.1999

Mental Health Worker 1

Pine Rest Christian Hospital
01.1994 - 10.1995

Bachelor of Science - Criminal Justice

Northern Michigan University

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Rosie Trindle