Rosie Valencia-Estrada

• Increased efficiency, accuracy, and completeness of data by updating procedures.
• Implemented standard operating procedures and process templates to facilitate inhouse work and drive cost reduction
• Developed training schedules and supporting documents to enhance team proficiency
• Collaborated with a diverse range of clients in the financial sector such as banks, credit unions, collection agencies, and mortgage lenders to facilitate seamless file delivery and translation.
• Created standardized templates to promote better collaboration with offshore development teams
• Created tactical plan to elevate client experience through optimization of offshore team's operations
• Researched, documented, and presented innovative solutions for data file ingestion
• Serve as a subject matter expert in data contribution, providing support to strategic sales teams working with major financial clients.
• Successfully oversaw the entire project lifecycle, from planning to implementation
• Prepared comprehensive reports and delivered clear data translations to enhance client understanding
• Enhanced revenue by providing consulting services to Sales & Product, aiding in the identification and procurement of new opportunities
• Identified and recommended guidelines for automation preparation
• Ensured seamless integration of public record data into internal systems through effective translation, transformation, and coding practices
• Thrived in an Agile environment by actively engaging in daily group stand-up calls, sprint reviews, and big room planning.

• Performed data analysis, reporting and provided recommendations on data availability for product requirements
• Evaluated business data portfolios to identify opportunities for optimization and advised on potential enhancements
• Served as a technical support in the creation and launching of data management applications
• Conducted quality testing for program changes
• Consulted with clients to understand their business objectives and technical requirements.
• Identified products to fulfill client specifications.
• Developed customized documentation for individual business requirements
• Successfully executed change control activities for seamless integration of client projects into production
• Identified and resolved system issues prior to production implementation.
• Generated extensive documentation for the effective implementation of products in both internal and external environments, consisting of process flows and procedures.
• Successfully executed process enhancement initiatives by diagnosing issues and implementing appropriate solutions.
• Facilitated alignment of product implementation with project plan through cross-functional problem-solving teams.

• Performed detailed analysis of client data to guarantee compliance with technical specifications, legal requirements, and company standards.
• Provided guidance on data quality best practices and identified areas for improvement.
• Reviewed and reported daily file performance to identify transmission issues, taking immediate corrective action to ensure current and accurate data.
• Worked collaboratively on testing and upgrading the mainframe infrastructure.
• Identified and implemented strategies to enhance efficiency in data integrity, retrieval, and utilization.
• Suggested enhancements to optimize efficiency and decrease the need for manual intervention.
• Collaborated with technical teams to resolve data quality and data ingestion issues.
• Fostered positive partnerships with clients while facilitating seamless coordination among different departments.

• Facilitated the set-up and onboarding process for new Data Suppliers.
• Advised on process and product relationships to clients, partners & internal contacts
• Assisted customers with the import and export of data files across different platforms
• Cultivated collaborative connections with assigned clients and vendor partners.
• Streamlined supplier support by effectively coordinating with internal departments.
• Performed QA analysis to validate accuracy of client data ingestion
• Presented QA findings to clients in order to secure approval for data ingestion.
• Enhanced the effectiveness of JCL mainframe utilities through proficient writing and compilation of batch files and scripts.
• Facilitated seamless coordination between clients and technical team, optimizing project deliverables.

Review with clients electronic file delivery standards and procedures.