- Volunteer Work
- Volunteering at community kitchens and food-related charities
- Baking
- Volunteering for community initiatives to give back to local communities and make a positive impact
- I like trying new recipes and food trends
- Outdoor Recreation
Rosie Mary Jones
Southhaven,MS
Summary
Adept at enhancing resident support and eldercare, I spearheaded initiatives at Desoto Healthcare Center that significantly improved access to essential services. My expertise in goal setting and exceptional communication skills have fostered strong partnerships and team cohesion, contributing to a marked increase in patient satisfaction and quality of life. Experienced with providing support in social work environments, ensuring smooth administrative processes. Utilizes strong communication and organizational skills to assist in client care and documentation. Knowledge of developing and maintaining effective client relationships to support their well-being. Social services professional with comprehensive experience in client support, administrative coordination, and care planning. Proven ability to collaborate with teams and adapt to changing client needs. Reliable in fostering supportive environment and skilled in managing case documentation and client communications. Patient Social Worker Assistant with first-rate client advocacy skills and extensive knowledge of community resources. Offering 5 years of successful performance in social work Assistant roles. Recognized for compassionate demeanor and excellent social perceptiveness. Dedicated Social Worker Assistant well-versed at liaising with clients to foster access to community resources, treatment and assistance programs. Strong background in supporting client treatment plans. Compassionate and driven with unfailing work ethic and passion for helping others.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Social Worker Assistant
Desoto Healthcare Center
01.2019 - Current
- Increased access to resources by building partnerships with local organizations that provide essential services.
- Upheld ethical standards of social work practice, ensuring that all actions were in the best interest of clients and their families.
- Participated in ongoing professional development opportunities to stay current on best practices within the field of social work.
- Transported children and families as directed by child welfare worker or visitation coordinator.
- Assisted social workers in developing comprehensive care plans for clients, improving their quality of life Conducted home visits across Desoto area to check on patients' well-being.
- Monitored progress towards service plan goals.
- Transitioned residents and supporting family members to facility protocols and operational standards, answering questions and resolving problems during onboarding processes.
- Developed and implemented strategies to enhance quality of social services.
- Aided clients in navigating complex systems such as housing assistance, healthcare, and employment services.
- Helped develop effective care plans advocated for needs of each client with outside agencies and care professionals.
- Interviewed clients, families, or groups to assess situations, limitations and issues and implement services to address needs.
- Assisted in crisis intervention situations, providing immediate support and coordinating appropriate responses.
CNA Supervisor
Helping Hands Home Healthcare
01.2015 - Current
- Managed scheduling, training, and supervision of CNA staff for efficient shift coverage.
- Maintained high standards of care by ensuring compliance with state and federal regulations.
- Improved patient care by implementing new protocols and procedures for CNA team members.
- Developed strong relationships with patients and their families to foster trust and understanding of treatment plans.
- Implemented ongoing professional development opportunities for CNA staff, leading to improved skills and knowledge.
- Participated in regular meetings with upper management to discuss staffing issues, policy updates, and budgetary concerns.
- Ensured quality patient care by regularly reviewing documentation and updating medical records accordingly.
- Streamlined communication between CNAs, supervisors, and other healthcare professionals to optimize patient care.
- Assisted in hiring qualified candidates for CNA positions, contributing to a skilled workforce.
- Increased overall patient satisfaction through diligent monitoring of CNAs'' adherence to best practices.
- Created a supportive atmosphere for patients by addressing concerns promptly and compassionately.
- Enhanced staff performance through regular evaluations, coaching, and constructive feedback.
- Communicated with patients, ensuring that medical information was kept private.
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
- Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
- Evaluated effectiveness of implemented policies in maintaining high-quality patient care standards.
- Facilitated smooth transitions during shift changes by communicating pertinent information to incoming supervisors.
- Monitored and inspected staff processes to eliminate hazards posed for both residents and staff while ensuring continuous compliance with regulations.
- Designed and introduced leadership development, coaching and team management model, resulting in promotion of employees into increased levels of responsibility.
CNA
Whitehaven Living Center
01.2012 - 12.2014
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
- Ensured prompt response to call lights, addressing patient needs in a timely manner.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around bedsides.
- Provided emotional support for patients during challenging times, fostering a positive healing environment.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Helped patients complete range of motion exercises to prevent loss of function during care.
- Helped patients with self-feeding and assisted feeding, based on individual needs.
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
- Documented patient information and care activities in electronic health record.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
- Helped clean and prepare patient consultation rooms to maintain hygiene standards
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Contributed to successful discharge planning through coordination with social services and rehabilitation facilities.
- Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
- Facilitated personal hygiene management, feeding and ambulation.
- Reduced patient stress levels through effective communication and active listening skills.
- Promoted infection control practices within the facility by adhering to strict hand hygiene procedures and utilizing personal protective equipment when necessary.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
Education
Bachelor of Science - Health Care Management
South University College
Savannah, GA06.2023
High School Diploma -
Penn-Foster High School
Scranton, PA05.2016
Skills
- In-Home Services
- Eldercare
- Goal Setting
- Customer Service
- Excellent Communication
- Active Listening
- Decision-Making
- Team building
- Effective Communication
- Multitasking Abilities
- Resident support
Accomplishments
- Supervised team of 25 staff members.
Certification
- First Aid Certification - American Heart Association.
Interests
Timeline
Social Worker Assistant
Desoto Healthcare Center
01.2019 - Current
CNA Supervisor
Helping Hands Home Healthcare
01.2015 - Current
CNA
Whitehaven Living Center
01.2012 - 12.2014
- First Aid Certification - American Heart Association.
Bachelor of Science - Health Care Management
South University College
High School Diploma -
Penn-Foster High School
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