Summary
Overview
Work History
Education
Skills
Personal Information
Certification
Languages
Timeline
Generic

Rosiene Moreira Santos

Boca Ratón,FL

Summary

Experience of working in groups, good relationships with people, responsibility and leadership spirit. Passion for languages

and experiences in the area of

communication, front desk, organizing and cooking. Fast learner who adapts readily to new work challenges and conditions.

Professional with comprehensive experience in front office operations, adept at managing high-volume environments with efficiency and poise. Known for strong communication skills, organizational abilities, and keen attention to detail. Collaborative team player focused on achieving results and adapting to changing needs seamlessly. Proficient in scheduling, customer service, and administrative support, ensuring smooth daily operations.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Receptionist and Auxiliar Administrative

Headway Language Course
Ipiau, Bahia
03.2005 - 02.2018
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.

Hostess, Waitress and Cashier

Picanha Brazil Restaurant
Boca Raton, FL
03.2022 - 01.2025
  • Answered customer questions about hours, seating, and menu information.
  • Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.

Paraleagal Assistant, Recepcionist and Office Assi

at Cartório Brasil USA
08.2018 - 03.2022
  • Greeted guests in with friendliness and professionalism.
  • Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
  • Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.

Education

Bachelor - Law

Brazilian University - FASB
Brazil

Teaching Profesion -

Brazilian CEI

Skills

  • Microsoft Word
  • Microsoft Excel
  • Microsoft PowerPoint
  • Toast Program
  • Administrative support
  • Client assistance
  • Document composition
  • Organizational skills
  • Multi-tasking
  • Day-to-day operations
  • Fast learner
  • Adaptability
  • Table management
  • Customer service
  • Customer satisfaction

Personal Information

Work Permit: True

Certification

  • Microsoft Office Specialist (MOS) - Microsoft.

Languages

English
Full Professional
Portuguese
Native or Bilingual
Spanish
Full Professional

Timeline

Hostess, Waitress and Cashier

Picanha Brazil Restaurant
03.2022 - 01.2025

Paraleagal Assistant, Recepcionist and Office Assi

at Cartório Brasil USA
08.2018 - 03.2022

Receptionist and Auxiliar Administrative

Headway Language Course
03.2005 - 02.2018

Teaching Profesion -

Brazilian CEI

Bachelor - Law

Brazilian University - FASB
Rosiene Moreira Santos