Rosie Roy Barla

Aurora,IL

Summary

Content Moderator at Genpact with expertise in improving content accuracy and compliance. Proficient in Java and Python, specializing in critical thinking and problem-solving to streamline processes. Committed to mentoring new moderators, ensuring adherence to high-quality standards while effectively managing community violations.

Overview

year of professional experience

Work History

Content Moderator

Genpact

Hyderabad, Telangana

02.2024 - 07.2025

Collaborated with other teams within the organization to address issues quickly.
Developed processes to ensure accuracy and timeliness when handling customer inquiries.
Monitored user-generated content for violations of community standards.
Applied knowledge of relevant laws, regulations, and industry best practices when making decisions about content moderation.
Provided guidance and support to new moderators in order to ensure high quality standards are met.
Performed moderation tasks such as deleting, editing, and suspending accounts.

Education

Master of Science - Computer Science

Lewis University

Romeoville, IL

Skills

Java and Python programming
Critical thinking and problem solving
Project management

Cloud computing
Team collaboration

Languages

English

Professional

Hindi

Native/ Bilingual

Telugu