Dynamic professional with extensive experience as adjunct faculty at Columbia Southern University, specializing in information technology education. Proven expertise in data analysis and project management, successfully implementing IT solutions that enhance operational efficiency. Skilled in fostering student engagement and utilizing advanced data science tools to drive academic success.
Overview
19
19
years of professional experience
Work History
Adjunct Faculty, Executive PhD Program
University of the Cumberlands
Williamsburg
07.2019 - Current
Teach executive PhD courses in the information technology field.
Prepare course materials including lectures, discussion post prompts, quizzes, APA guidelines, and final exams.
Guide students in using technology to support research.
Foster a class environment that supports lifelong learning by connecting course content with real-life scenarios.
Create course syllabus based on stipulated textbook.
Guide students in academic writing through thorough review of APA Style guide (7th edition).
Provide substantive feedback to student’s assignments to improve individual student’s academic growth.
Encourage flexible instructor availability, allowing students to contact me throughout the week.
Respond to student’s questions/concerns within 24 hours.
Engage students in the discussion forum.
Adjunct Faculty
Columbia Southern University
Orange Beach
07.2019 - Current
Teach undergraduate courses in the information technology field.
Teach personal computer fundamentals, database design and implementation, cyber security, Windows server, and information systems management.
Guide students in using technology to support research.
Foster a class environment that supports lifelong learning by connecting course content with real-life scenarios.
Teach students how to write academically through the use of APA Style guide (7th edition).
Provide substantive feedback to student’s assignments to improve the student’s academic growth.
Encourage flexible instructor availability, allowing students to contact me throughout the week.
Respond to student’s questions/concerns within 24 hours.
Engage students in the discussion forum.
Business Systems Analyst II
County of San Bernardino, Department of Purchasing
San Bernardino
05.2015 - 01.2019
Managed IT related projects within the department with allocated budget of approximately $350K every fiscal year.
Managed projects by providing expertise, strategic planning, project monitoring, and budget oversight.
Interfaced with executive management to define project requirements and translate business objectives into tactical plans.
Led cross-functional team of programmer analysts, business analysts, and systems analyst through development, testing, and implementation of information technology solutions.
System administrator for the County’s electronic procurement system (ePro) that processes expenditures in excess of $1 billion annually.
Successfully implemented printing software system (EFI PACE) that replaced a legacy system at $50K under budget.
Successfully implemented Systems Applications and Products (SAP) billing interface within allotted time and budget.
Created and maintained databases to track business performance.
Analyzed and summarized performance data using summary statistical procedures.
Created project documents such as requirements specifications (functional & nonfunctional), project status updates, feasibility studies, cost/benefit analysis, business requirements document (BRD), risk and RACI matrix, and project plans.
Implemented business intelligence and reporting solutions, and conduct business systems analysis and design.
Business Systems Analyst I
County of San Bernardino, Department of Behavioral Health
San Bernardino
10.2012 - 05.2015
Recruited to establish effective and efficient management of business operations of the department’s health records and billing (insurance, Medicare, & Medi-Cal) system that generate over $140 million annually in revenue.
Defined and executed appropriate IT strategies and procedures that significantly reduced error rates from insurance claims and Medicare/Medi-Cal reimbursement.
Led the largest system changes to process flow and claiming procedures of the County’s electronic health records and billing system due to a federal policy mandate that introduced new Current Procedure Terminology (CPT) codes.
Automated report creation processes that improved productivity by cutting the number of days (5) used to create clinical reports to less than an hour.
Trained staff and created procedure manuals on report generation using structured query language (SQL).
Project manager for several IT related projects.
Data Warehouse Administrator
County of San Bernardino, Department of Behavioral Health
San Bernardino
02.2012 - 10.2012
Platform administrator for SAS data warehouse that archived over 25 million records and consists of 19 servers in three environments (development, test, & production).
Utilized best practices to ensure business continuity through access controls, user authentication, infrastructure security, server health, and server updates.
Automated report generation process using enterprise guide and created reports and dashboards for executive management and clinical staff.
Automated Systems Technician
County of San Bernardino, Sheriff’s Department
San Bernardino
11.2006 - 02.2012
Provided technical support to over 2000 Sheriff Departments’ users remotely or in-person.
Supported several applications and hardware needed to access the County’s information systems.
Configured and supported over 3000 workstations and mobile devices for Sheriff Departments’ users.
Created Windows operating system image using Ghost software for migrating Windows 2000 to Windows XP.
Education
Doctor of Science - Computer Science – Enterprise Information Systems
Colorado Technical University
Denver, Colorado
09-2017
Master of Science - Computer Science – Software Engineering
Adjunct Assistant Professor (Clinical Faculty) at Upstate Medical UniversityAdjunct Assistant Professor (Clinical Faculty) at Upstate Medical University