ROSIL JORDÁN
Plantation,USA
Summary
Administrative and financial professional with over 15 years of experience in business administration, office management, banking management and customer service. Adept at leading teams, managing office operations, and improving organizational efficiency. Brings strong analytical skills, excellent communication, and a commitment to high standards of service. Currently developing English language.
Overview
21
21
years of professional experience
Work History
Production Associate
SUBZERO ENGINEERING
09.2024 - 01.2025
- Supported production processes.
- Took on additional shifts during peak work periods to keep projects on schedule.
- Organized work to meet demanding production goals.
- Prepared materials for assembly work to keep workflows running smoothly.
Sales and Administrative Representative
CHARCUTERÍA VENEZOLANA CHARVENCA
03.2018 - 07.2024
- Handled customer communication, billing, and sales logistics.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Effectively coached team members to reach weekly and monthly sales goals.
- Mentored sales team in applying effective sales techniques and delivering top-notch customer service.
- Created purchasing policies and procedures that complied with company standards and regulatory requirements.
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
Branch Manager
BANCRECER BANCO MICRO FINANCIERO
04.2012 - 02.2018
- Directed daily operations of a high-volume banking branch.
- Supervised staff, handled performance reviews, and ensured team productivity.
- Managed financial reporting, credit applications, and compliance audits.
- Developed strategies to grow client portfolio and meet financial goals.
Business Manager
BFC, BANCO FONDO COMÚN
09.2009 - 02.2012
- Oversaw administration of financial products and services.
- Coordinated with internal departments to streamline office operations.
- Recruited clients and led initiatives to increase revenue.
Risk Analyst
CASA PROPIA EAP
06.2004 - 09.2009
- Conducted detailed financial reviews and credit risk analysis.
- Created documentation and internal reports to support decision-making.
Education
Master's Degree - Finance and Business Management
Universidad Yacambú
Barquisimeto, Venezuela01.2005
Bachelor's Degree - Business Administration
Universidad Fermín Toro
Barquisimeto, Venezuela01.2002
Skills
- Office Management
- Administrative Support
- Financial Documentation
- MS Office Suite
- Customer Service
- Team Leadership
- Strategic Planning
- Risk & Compliance Knowledge
Certifications Courses
- Managerial Skills
- Sales Techniques
- Credit Risk Analysis
- Public Speaking
- Excel
Timeline
Production Associate
SUBZERO ENGINEERING
09.2024 - 01.2025
Sales and Administrative Representative
CHARCUTERÍA VENEZOLANA CHARVENCA
03.2018 - 07.2024
Branch Manager
BANCRECER BANCO MICRO FINANCIERO
04.2012 - 02.2018
Business Manager
BFC, BANCO FONDO COMÚN
09.2009 - 02.2012
Risk Analyst
CASA PROPIA EAP
06.2004 - 09.2009
Master's Degree - Finance and Business Management
Universidad Yacambú
Bachelor's Degree - Business Administration
Universidad Fermín Toro
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