Overview
Work History
Education
Skills
Timeline
Generic

Rosiland Nixon

Belleville,IL

Overview

18
18
years of professional experience

Work History

Home Health Care Provider

Brandon Shamble
Belleville, IL
10.1999 - 03.2013
  • Helped patients safely transition between sleeping surfaces and mobility assistance such as wheelchairs by providing consistent support.
  • Administered medication as directed by physician.
  • Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
  • Offered support for client mental and emotional needs to enhance physical outcomes and overall happiness.
  • Followed nutritional plans to prepare optimal meals.
  • Monitored progress and documented patient health status changes to keep care team updated.
  • Kept close eye on behavior and emotional responses of clients to address concerns and protect each person from harm.
  • Checked vital signs on daily basis.
  • Coordinated daily medicine schedules and administration to help clients address symptoms and enhance quality of life.
  • Transported clients for medical and personal outings.
  • Scheduled and coordinated medical appointments.
  • Helped clients with managed home care, ensuring efficacy of care by monitoring health status.
  • Administered medications in accordance with doctor's instructions.
  • Improved patients' comfort with massage and application of topical treatments.
  • Utilized universal precautions and infection control principles in all aspects of care.
  • Delivered top-notch care for children with developmental disabilities, acquired illnesses or injuries.
  • Worked closely with Respiratory team and made sure patient wasn't in any discomfort.
  • Trained to work on ventilator.

Data Entry Clerk

YWCA St. Louis Head Start
St Louis, MO
08.2003 - 08.2006
  • Completed data entry tasks with accuracy and efficiency.
  • Organized, sorted, and checked input data against original documents.
  • Sorted documents and maintained organized filing process.
  • Communicated with supervisors and colleagues to process data quickly and resolve discrepancies.
  • Verified accuracy of data entered into system to produce error-free reports.
  • Followed established procedures to enter and process data correctly.
  • Scanned documents and saved in database to keep records of essential organizational information.
  • Created and maintained data entry logs to track data entry activities.
  • Collect and organized data entry documents into filing systems for easy access.
  • Secured and protected data from unauthorized access by complying with security protocols.
  • Developed data entry policies and procedures in compliance with company standards.
  • Updated and maintained customer information, documents and records.
  • Used computer software to store and retrieve data.
  • Checked for accuracy by verifying data and records.
  • Managed documents by organizing forms, making photocopies, filing records, preparing correspondence, and creating reports.
  • Analyzed current data records to provide detailed reports.

Family Advocate

YWCA St. Louis County Head Start
St Louis, MO
05.2000 - 08.2003
  • Managed heavy caseload using well-developed time management, organizational and task prioritization skills.
  • Visited homes of families and maintained appropriate contact as directed by agency procedures.
  • Collaborated with families to assist in growth, development and education to increase potential.
  • Identified available community resources and programs for families of disabled children.
  • Observed security measures to maintain confidentiality and restrict access by unauthorized individuals.
  • Built solid and trusting rapport with children and families, fostering trust and communication to meet case needs.
  • Documented data and completed accurate updates to case records.
  • Conducted outreach to families and other community partners to identify ways to address social, emotional and behavioral needs.
  • Intervened in crisis situations and counseled children experiencing emergencies and disruptive incidents.
  • Worked with educational team to develop Individual Education Plans (IEPs) for students.
  • Developed and implemented strategies to reduce and prevent family conflict.

Health Clerk

YWCA St. Louis Head Start
04.1995 - 08.2000
  • Typed and distributed meeting minutes.
  • Entered data and verified completeness and accuracy.
  • Supported clinical staff members by assisting with data entry, word processing, completing work orders and creating and maintaining files.
  • Created, faxed and filed healthcare records for office personnel.
  • Prepared outgoing correspondences and responded to telephone inquiries promptly.
  • Performed various administrative tasks by filing, copying and faxing documents.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
  • Organized and maintained patient chart filing system to promote quick data finding for staff.
  • Placed new supply orders, managed inventory and restocked clerical spaces.

Cashier /Customer Service Associate

National Super Market
03.1995 - 08.2000
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Welcomed customers and helped determine their needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Answered questions about store policies and addressed customer concerns.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Addressed customer needs and made product recommendations to increase sales.
  • Tallied cash drawer at beginning and end of each work shift.
  • Upsold additional products and services to customers, increasing revenue.
  • Performed cash, card and check transactions to complete customer purchases.
  • Operated cash register to record transactions accurately and efficiently.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Learned duties for various positions and provided backup at key times.
  • Used POS system to enter orders, process payments and issue receipts.
  • Worked with floor team and managers to meet wide range of customer needs.
  • Responded promptly to requests for assistance, spills and customer inquiries.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Processed refunds and exchanges in accordance with company policy.
  • Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
  • Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
  • Checked personal identifications during alcohol and tobacco sales.
  • Kept cash wrap stocked, products faced and shelving free of misplaced items or trash.
  • Set up new sales displays each week with fresh merchandise.
  • Helped customers navigate applications and in-store technology to deliver best-in-class experiences.
  • Identified and resolved discrepancies and errors in customer accounts.

Education

High School Diploma -

Lincoln Sr. High School
East St Louis Illinois
05.1979

Skills

  • Community Activities
  • Meal Preparation
  • Supporting Personal Needs
  • Special Needs Care
  • Monthly Inventory
  • High Blood Pressure Management
  • Sanitizing Surfaces
  • Daily Charting
  • Mental Stimulation
  • Staffing Requirements
  • Client Documentation
  • Patient Care
  • Housekeeping
  • Emotional Development
  • Progress Documentation
  • Massage Problem Areas
  • IV Medication Administration
  • Household Management
  • Complex Problem-Solving
  • Personal Companionship
  • Oxygen Initiation
  • Dietary Guidelines
  • Household Organization
  • Direct Supervision
  • Observational Skills
  • Community Activities
  • Community Activities
  • Community Activities
  • Community Activities
  • Community Activities
  • Community Activities
  • Community Activities
  • Community Activities
  • Safety Behaviors
  • Compassionate Client Care
  • Launder Linens
  • Care Plan Assessment
  • Illness Adaptation
  • Social Perceptiveness
  • Staff Development
  • Garbage Disposal
  • Dietary Needs
  • Household Support
  • MEDITECH EHR Software
  • Nutritional Knowledge
  • Electronic Medical Record Software
  • Serving Food
  • Reading Comprehension
  • Healthcare Education
  • Client Consulting
  • Behavioral Management
  • Interdisciplinary Care
  • Floor Assignments
  • Customer Satisfaction
  • Observe Behaviors
  • Creative Thinking
  • Professional Relationships
  • Key Performance Indicators (KPI)
  • Company Guidelines
  • Clinical Information Systems
  • Research Prowess
  • Aseptic Techniques
  • Pediatric Care
  • Knowledge of State Regulations
  • Community Activities
  • Nursing Assistance
  • Stroke Patient Care
  • Report Observations
  • Behavior Redirection
  • Clinical Quality Program Standards
  • Status Updates
  • Mobilization Support
  • Household Chores

Timeline

Data Entry Clerk

YWCA St. Louis Head Start
08.2003 - 08.2006

Family Advocate

YWCA St. Louis County Head Start
05.2000 - 08.2003

Home Health Care Provider

Brandon Shamble
10.1999 - 03.2013

Health Clerk

YWCA St. Louis Head Start
04.1995 - 08.2000

Cashier /Customer Service Associate

National Super Market
03.1995 - 08.2000

High School Diploma -

Lincoln Sr. High School

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Rosiland Nixon