Rosimere Stringer
Boynton Beach
Summary
Looking for a part-time Customer Service position job. Highly motivated with a background in retail sales, skilled in customer service and product knowledge. Demonstrated ability to achieve sales targets through effective communication and understanding of customer needs and recommended alternative items if the product was out of stock. Known for problem-solving skills and creating positive shopping experiences that increase customer loyalty. Improved store layout for better product visibility and accessibility, leading to smoother customer flow and increased satisfaction.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Seasonal Recovery Sales Retail Associate
Macy's
10.2024 - 01.2025
- Maintained all filling rooms clean. and neat for usage.
- Sort out returning merchandise and; put it away
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Organized Sales Floor to improve store's layout for better product visibility for customer
- Enhanced customer satisfaction by providing personalized assistance and product recommendations.
- Created a memorable shopping experience for customer by focusing on actively listening to costumer needs and delivering superior customer service accordantly to customer wants
Volunteer
Tanna Dawson Community Ministry Center
04.2006 - 05.2008
- Entered data promptly and efficiently with 100% accuracy rate
- Maintained established merchandising standards, including window, sales floor and promotional displays
- Recommended alternative items if product was out of stock
- Welcomed customers into store and helped them locate items
- Organized clothes and accessories for needy people in inner city Plantation
- Purchased food and toiletries at Food Bank
- Organized and distributed food and toiletries to clients who are registered to receive assistance
Customer Service
Chiptech Computer Company
05.2001 - 03.2002
- Created new processes and systems for increasing customer service satisfaction
- Achieved high sales percentage with a consultative, value-focused customer service approach by answering questions about products placing orders for current customers, and obtaining new customer business
- Worked with Inventory and restocking merchandise back to the shelves and sale floor.
- Ensured the merchandise was at hand for picking, storing, receiving, and handling customers' orders for picking up
Education
High School Diploma -
Miltom Campos High School
Brazil, MG12-1987
Skills
- Bilingual: English and Portuguese
- Microsoft Office 2016
- Teamwork
- Collaboration
- Good Working With People
- Managing and Entering Data
- Attention to Details
- Consultative Value Focused Customer Services
- Interpersonal
- Product recommendations
- Inventory management
- Communication skills
- Sales proficiency
- Stock replenishment
Certification
- CDA
- High School Diploma (Pathology)
Timeline
Seasonal Recovery Sales Retail Associate
Macy's
10.2024 - 01.2025
Volunteer
Tanna Dawson Community Ministry Center
04.2006 - 05.2008
Customer Service
Chiptech Computer Company
05.2001 - 03.2002
- CDA
- High School Diploma (Pathology)
High School Diploma -
Miltom Campos High School
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