Summary
Overview
Work History
Education
Skills
Languages
Awards
Norco College Committees 2019- present
Accomplishments
Certification
Timeline
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Rosina (Zina) Chacon

Redlands,USA

Summary

Compassionate [Job Title] with extensive knowledge of counseling principles and practices. Adept at creating individualized treatment plans and leading group therapy sessions. Committed to creating safe, supportive environment for all participants.

Overview

32
32
years of professional experience
1
1
Certification

Work History

General Counselor, Professor, Assistant Chair

Norco College
08.2019 - Current
  • General Counseling for students, edunav, Student Education Plans (SEP's), assist.org, transfer, career exploration, certificates, associate degrees and associate degrees for transfer for Norco College.
  • Assistant Chair, 2023-2025, facilitated trainings for full time and associate counseling faculty in teaching and counseling. Included student services classified staff in all trainings and fall, spring retreats for Academic Counseling and Career Development Center, Norco College Counseling Department. Best practices with educational planning, student service resources and referrals, collaboration across campus with instructional faculty and improvement of instruction processes.
  • Editor with Associate faculty member and staff on monthly Norco College Counseling Department Newsletter with best practices, articulation, messages from the Chair, Dean, VP and President to share knowledge and distribute to department for students. Provided Counselor highlights, training recordings and minutes, articulation updates and Counselor Kudos for Full time and associate faculty counselors.
  • Collaborated cross-disciplines with Academic Planning Chairs to ensure comprehensive compliance with regulatory requirements throughout the organization.
  • Guided Pathways development of Campus Academic Planning events for students in schools at Norco College. Monthly events and attend monthly meetings with Social Behavioral Sciences Department/School.

Counselor, Professor, Puente Counselor

Riverside City College
01.2016 - Current
  • Daily appointments, walk ins with general population students and student education plans. Teach Guidance 45, Introduction to College for new and continuing students. Participate in Birt, Behavior Intervention Resource Team- Monthly meetings on referrals for students at risk and of concern to faculty, staff and college. Review of mission statement, process and procedures of identification, resources, referrals for new system to support students and faculty. Participate on Institutional Effectiveness teams shared governance. Mentor for the Puente Program. Mentor for GRIT, to support students with persistence, academics and student engagement at RCC. Collaboration with counseling, staff and new programs such as Pathways, and Career and Transfer workshops, activities on campus. Attend CSU,UC and support on transfer, assist.org, career resources and referrals to representatives on campus. Currently also pursuing Typology training every month for continuing professional development on MBTI and career type related to career, wealth/finances, workplace assessment, integration, change and in depth knowledge and understanding to support future career expertise.
  • Puente Counselor pending rotation

General Counselor, Professor, Faculty/Puente Counselor

Norco College
01.2002 - 01.2016
  • Counsel and advise students with respect to career, academic and vocational goals. Teach college transferable classes in career planning and guidance. Participate in shared governance, Academic Senate representative, Academic Planning Council for guidance & instruction, Student Equity and new initiatives at Norco College. Student Support Services Program Council, co-chair. I coordinate and work with counseling student services and instruction program review.
  • Development of the guidance instruction courses, scheduling and implementation, recruitment, hiring and training for instruction and counseling services. Work with counseling department and student services, faculty, staff to include counseling in all areas of the institution, assessment, orientations, outreach, counseling services. Developed mentoring, shadowing and training for counselors and associate counselors. Co-facilitated trainings with counseling department on teaching and guidance for all new associate counselors and continuing counselors. Coordination of the “Puente Program”. The Puente project is a national award-winning program that works with community college students throughout the state and is designed to meet the needs of students who historically have had, and continue to have, difficulty in the community college system. Program review for Puente and on rotation with English.
  • Assistant Department Chair 2013-2016, Counseling Discipline Facilitator 2012-2015 RCCD

Instructor

National University
01.2009 - 01.2010
  • Taught course in school counseling and also worked with students on their hours toward their field service hours toward Pupil Personnel Services Credential. I mentored several students toward their counseling degrees with higher education hours in community college and edited and advised on their master’s projects and research papers.
  • Masters in Counseling Program

Intern and Volunteer Counselor

Colton High School
01.2003 - 01.2004
  • Volunteered and created the College Readiness Program for high school students under the direction of the Head Counselor. Counseled students in grades (space) 9-12 regarding requirements for college, preparation, financial aid, grades, SAT/ACT testing and plans for college. Coordinated activities and workshops for outreach and awareness to all students and gave information about colleges.

General Counseling Adjunct/ EOPS Adjunct Counselor

San Bernardino Valley College
01.2002 - 01.2003
  • Counseled general student population with career, academic, personal/social and transfer planning. EOPS counseling according to guidelines of program and provided workshops for students in program such as time management, financial aid and college success skills. Created and developed new program requirements and lecture and workshop series for the program and for Institution. Wrote and published the EOPS Newsletter related to student topics.

Adjunct Counselor/ SSS grant coordinator/Adjunct Reading Instructor Upward Bound

Riverside Community College, Norco
01.2001 - 01.2003
  • Developed, recruited and coordinated the New Student Support Services Grant (TRIO), 2002 funded program on Norco campus. Created the framework for the program, the forms, and the recruitment of students and the networking of faculty and staff involvement to develop the effectiveness of the program. Trained, mentored and provided leadership skills to start the new grant under the Director and Dean of Student Services. Provided academic, career and personal counseling for students enrolled at Riverside Community College, Norco Campus. Matriculation and articulation provided with student education plans. Coordination of field trips, workshops, transfer information, student –centered activities and orientation to programs on campus. Assignment included work as an adjunct counselor with general counseling to students not enrolled in TRIO grant program.

Counselor/ Reading Instructor

California State University, San Bernardino
01.2001 - 01.2003
  • Provided academic and financial aid advising and information. Taught College Reading and Study Skills to students enrolled in Student Support Services grant program. Provided assistance with graduate school admission, and coordinated cultural and educational enrichment activities, personal and career counseling along with personal growth workshops and orientation to students who were diverse, either low-income, first generation college students, and/or disabled and U.S. citizens, as well as part of University’s general student population. The SAIL program was one of the university’s federally funded student support services grant (TRIO) program. The goal of the SAIL program was to provide support services to students to ensure their success in college and assist with goal clarification and counseling with regards to necessary requirements in graduate and professional programs of study. The mission of the SSS grant is to improve retention and graduation rates of the students who participate in SAIL program while enrolled at CSUSB. I also taught an integrated reading program to improve vocabulary, comprehension, and reading rate, which included study skills and critical thinking to teach students how to progress to a higher education level of learning and reading.

Student Researcher Associate and Graduate Assistant

University of Southern California, USC Los Angeles
01.2001 - 01.2002
  • Worked for Dr. Linda Hagedorn, Chair of the USC Rossier Education department as her assistant and worked with research part time, while in graduate doctoral program. Was selected for a grant initiative to help decrease time in doctoral studies program. Development of the Doctoral Support Center and a thematic approach to dissertations. The grant showed that students could finish in 3 years rather than 7 to 10 years with a support system and working on their dissertation throughout the second year up until defense and publishing. The grant was a success and the rate of graduation increased up to 77% instead of 33 % average [prior to grant.

Student Assistance Program Counselor

Sunnymead Middle School
01.2000 - 01.2001
  • Coordinated all Safe and Drug Free Schools and Communities (SDFSC) and Tobacco Usage Prevention Education (TUPE) activities. Provided effective leadership including coordination of the Student Assistance Team, site staff development on conflict resolution, violence prevention and Alcohol Tobacco and Other Drug programs, (ATOD), and activities such as Talent Shows, Fundraisers, Parent workshops, and campus wide involvement at Sunnymead Middle School as well as IEP conferences. I trained and co-created the Conflict Manager Club and development campus wide. The Student Assistance Program was grant funded and required collection of all evaluation data and statistics from facilitating insight class, groups and individual counseling. Groups included Grief Counseling, Anger Management, Attendance & Grades, Family issues and leadership groups. The data was collected every semester and district wide. This program was innovative and helped counselors utilize national standards in counseling and awareness.

Middle School Counselor

Alvord Unified School District
01.1999 - 01.2000
  • Counseled middle school students grades 6-8. The position was a Middle School Counselor split between two middle schools. Worked with leadership groups on campus and diversity programs as well as safe school’s coordinator and red-ribbon week activities. My responsibilities included counseling students academically and personally on a daily basis, and the State Student Retention initiative, data collection, Honor Award Assemblies, Parent-Teacher Conferences, Student Success Team Intervention (SST) with teachers, parents, administrators, and psychologist conferences. Chairperson of the Student Assistance Team.

Counselor (Basic Skills Initiative, Student Success Grant)

College of the Desert
01.1998 - 01.1999
  • Provided a variety of student services, intervention, educational, career and personal counseling along with referrals for students identified as high-risk or at-risk of drop-out, attrition in basic skills classes. It was a new grant that was developed in 1999 and I was chosen to create the structure of the program. Assisted students through intensive support and counseling to assist students to achieve their goals. Coordinated services with instructors, counselors, peer tutors, and an advisory task force to focus on new, continuing and re-entry college students. Conducted college orientations, and class room workshops for all student population especially Basic Skills classes. Created a 3-unit college success course and implemented the course with a community learning co-hort of Math, English and Reading titled, “The Block Program”. Team taught the 12 unit themed community learning program to increase retention and collect data every semester. The Basic Skills initiative grant was creative with faculty, staff and administrative input and a student-centered approach. Every innovative idea and recommendation was put forth based on needs assessment surveys. Data was collected every semester to determine retention, persistence, grades, and counselor contact. The program eventually was re-funded to fully integrate Basic Skills Counseling and advisory task force to continue the efforts toward Basic Skills success of community college students.

Probation Officer II

San Bernardino County Probation Department
01.1995 - 01.1998
  • Developed guidelines for the After Care Program, an intensive supervision unit for high-risk juvenile offenders who graduated from placement. Provided intervention at home, school and referrals for job and college placement. Developed prevention programs at K-12 levels through San Bernardino Unified School District. In August 1997, appointed one of the Probation Officers to develop and create the Homeroom Program, a Multi-Disciplinarian Team Challenge Grant Program. Provided intensive supervision and intervention to the 8% of juveniles in San Bernardino who were most likely to re-offend in San Bernardino County. Worked with a team of professionals which included psychologist, nurse, social worker and administration liaison to develop effective prevention probation treatment plans to help probationers via counseling, stay in school, independent living schools, and transition to better way of life, drug treatment and anger management. The caseload was low due to the high risk and severity. The program was highly effective with funding to help create treatment programs. Created anger management programs for San Bernardino Unified School District. Developed prevention indicator and did studies with k-12 school district to help administrators, staff and teachers work with students and identify at-risk behaviors and utilize referral system.

Individual Program Coordinator (IPC), Social Work Associate

Lanternman State Developmental Center
01.1993 - 01.1995
  • Monitored a caseload of fifty clients who were developmentally disabled with Special Education Needs. Advocated for clients and coordinated with an Inter-disciplinary team of physicians, nurses, social worker, therapists and family members to ensure the best quality of life for the client. Ensured medical, education and behavioral services were being met under federal guidelines and implemented from team decisions. Documental all data and observations based on state and federal guidelines. Served as elected Chairperson for IPC employees and fundamental in changing title from Social Work Associate to Individual Program Coordinator to meet federal guidelines. Worked with fellow professionals to write the formalized process.

Education

Doctorate in Education (Ed. D) - Educational Leadership: Higher Education

University of Southern California (USC)
Los Angeles, CA
08.2008

Master’s of Arts - Counseling, Pupil Personnel Services

University of Redlands
01.1998

Bachelor’s of Arts - Sociology

California State University, San Bernardino
San Bernardino, CA
03.1993

Associate of Arts Degree - Sociology

San Bernardino Valley College
San Bernardino, CA
03.1991

Nursing & Undergraduate units

Loma Linda University
06.1990

Skills

  • Facilitated professional development for counselors
  • Career readiness event participation
  • SANDAPT wealth training
  • Conference participation in career pathways
  • Facilitated MBTI typology workshops
  • Leadership in counseling department
  • Assistant Department Chair for Social Behavioral Science Department- Scheduling all guidance courses at Norco College, training, hiring and evaluations
  • Student services leadership

Languages

Basic Skills and Intermediate Spanish (Experience with Spanish Speaking population)

Awards

Accepted for Transfer at Riverside City College, Counselor, Professor fall 2016, Career Pathways, Completion Initiative Workgroups 2015-2016, Norco Equity Grant Committee and Training 2015-2016, RCC Scholarship Committee Member 2007, Academic Planning Council 2013-Present, Typology training for MBTI 2015-present, Selected for Leadership Academy RCCD II Spring 2013, completed, Selected for Leadership Academy RCCD I Spring 2011 completed, Granted Professor from RCCD May 20, 2014, Transfer Advocate of the Year Award 2008-voted by Norco Students, Academic Senate Member 2007-Present, Curriculum Committee Member 2007-2008, Hispanic Chamber of Commerce member 2002-2007, Advisor of the Year 2006-2007 (Puente Club)-voted by Norco Students, Skip Downing On Course I Training 2007, Latino Honor Society (USC), Latina Leadership Conference, Sacramento, CA (2004-2007), RCC Norco Curriculum Committee Member, Participated in TRUCCS Collection Data Team at USC (2001-2003), Mentor for Puente Program annually, Crisis Counselor Intervention Training, Anger Management Teacher, Conflict Manager Training, Coordinator for the Matthew Paul Lopez Scholarship 1998-2003 for High School Seniors at Colton High School and Aquinas High School (Inland Empire), Volunteer for Mary’s Table (Community Service Project for the Homeless), Westop Student Leadership Conference (CSUSB) Speaker

Norco College Committees 2019- present

  • Norco College Scholarship Committee 2019- Present
  • College Council Representative 2021- present
  • Social Behavioral Studies Pathways Liason 2020- present
  • Puente Counselor (Provided coverage for Counselor on leave) 2019-2020

Accomplishments

  • Presenter at the American Counseling Association World Conference.
  • Recipient of the Puente Statewide Corazon Del Mero Mero Award.

Certification

Transfer Advocate of the Year Award by students, staff and faculty in 2008.

Timeline

General Counselor, Professor, Assistant Chair

Norco College
08.2019 - Current

Counselor, Professor, Puente Counselor

Riverside City College
01.2016 - Current

Instructor

National University
01.2009 - 01.2010

Intern and Volunteer Counselor

Colton High School
01.2003 - 01.2004

General Counselor, Professor, Faculty/Puente Counselor

Norco College
01.2002 - 01.2016

General Counseling Adjunct/ EOPS Adjunct Counselor

San Bernardino Valley College
01.2002 - 01.2003

Adjunct Counselor/ SSS grant coordinator/Adjunct Reading Instructor Upward Bound

Riverside Community College, Norco
01.2001 - 01.2003

Counselor/ Reading Instructor

California State University, San Bernardino
01.2001 - 01.2003

Student Researcher Associate and Graduate Assistant

University of Southern California, USC Los Angeles
01.2001 - 01.2002

Student Assistance Program Counselor

Sunnymead Middle School
01.2000 - 01.2001

Middle School Counselor

Alvord Unified School District
01.1999 - 01.2000

Counselor (Basic Skills Initiative, Student Success Grant)

College of the Desert
01.1998 - 01.1999

Probation Officer II

San Bernardino County Probation Department
01.1995 - 01.1998

Individual Program Coordinator (IPC), Social Work Associate

Lanternman State Developmental Center
01.1993 - 01.1995

Master’s of Arts - Counseling, Pupil Personnel Services

University of Redlands

Bachelor’s of Arts - Sociology

California State University, San Bernardino

Associate of Arts Degree - Sociology

San Bernardino Valley College

Nursing & Undergraduate units

Loma Linda University

Doctorate in Education (Ed. D) - Educational Leadership: Higher Education

University of Southern California (USC)

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