Dedicated professional with experience at Volunteer of America, skilled in crisis intervention and medication administration. Proven ability to maintain safety and order while fostering positive resident interactions. Strong attention to detail and effective communication skills enhance my capability to provide compassionate care and support in challenging environments.
Resident Supervision: Regularly monitor residents' activities and whereabouts to ensure their safety and adherence to facility rules. (Ensuring safety and rule compliance).
Medication Administration: Administer prescribed medications to residents accurately and document the process meticulously. (Following doctor's orders and keeping records).
Crisis Intervention: Respond to resident crises or emergencies calmly and effectively, de-escalating situations and ensuring safety. (Handling emergencies and keeping residents safe).
Facility Rounds: Conduct regular rounds of the facility to ensure cleanliness, safety, and security. (Maintaining a safe and orderly environment).
Record Keeping: Maintain accurate and up-to-date records of resident behavior, activities, and medication administration. (Documenting important information).
Rule Enforcement: Enforce facility rules and regulations consistently and fairly. (Maintaining order and structure).
Front Desk Reception: Greet visitors, answer phones, and manage inquiries at the front desk. (Providing customer service and managing communication).
Conflict Resolution: Mediate conflicts between residents and help them find constructive solutions. (Promoting peaceful interactions).
Transportation :Transport residents to appointments, activities, or other destinations as needed. (Providing transportation services).
Documentation of Incidents: Accurately document any incidents, rule violations, or unusual behavior. (Recording important events).
Orientation of New Residents: Provide new residents with an overview of facility rules, expectations, and resources. (Helping new residents adjust).
De-escalation Techniques: Use verbal de-escalation techniques to manage and calm agitated or upset residents. (Preventing escalation of conflicts).
Physical Stamina and Strength
Attention to Detail
Organizational Skills
Time Management
Communication Skills
Basic Math Skills
Teamwork
Problem-Solving Skills
Inventory Management
Safety Consciousness