ROSITA BAPTISTE
Orlando
Summary
Seasoned Medical Assistant/Medical Tech with 14 years of experience, adept in onsite/offsite Covid-19 testing, patient care, and maintaining HIPAA compliance. Proficient in specimen collection, rapid antigen and PCR processing, and utilizing medical software for reporting. Health Aide with background working with community healthcare organizations, delivering support to practitioners and patients. Provides clinical and administrative assistance, primary healthcare, and emergency response services. Passionate about educating patients on maintaining healthy lifestyles.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Lead/ HHA
Flourish in Place Home Care
10.2022 - 03.2024
- Assisted disabled clients to support independence and well-being.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
- Administered medication as directed by physician.
- Provided transportation and appointments management.
- Provided mobility assistance such as walking and regular exercising.
- Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
- Trained new staff members on best practices for home health care.
Medical//LAB Technician Lead
Inspire Diagnostics
08.2021 - 10.2022
- Conducted comprehensive COVID-19 testing, including specimen collection for antigen and PCR analysis, ensuring accurate processing and result submission utilizing the Tuxedo program
- Maintained strict adherence to HIPAA standards, meticulously documenting, copying, and scanning patient information while ensuring the secure storage of hazardous specimens
- Managed appointment scheduling and provided patient assistance, contributing to efficient testing operations for specialized projects such as Disney Cruise Line crew testing.
Medical Assisting
Aventus Health
05.2020 - 08.2021
- Accurately measured and documented patient vital signs, ensuring reliable data for clinical assessments
- Conducted COVID-19 testing procedures, delivering timely and accurate results to both patients and healthcare providers
- Compiled comprehensive medical histories and physical examination information, while effectively communicating medication and treatment guidance as directed by supervising physicians.
Medical Assistant (Externship)
OBGYN Specialist of Central Florida
01.2020 - 02.2020
- Delivered comprehensive medical support to patients, including obtaining thorough medical histories and performing physical assessments as directed by physicians
- Managed patient documentation, ensuring meticulous record-keeping for treatment continuity, and facilitated diagnostic procedures according to physician directives.
Cashier
7 Eleven
06.2008 - 12.2019
- Provided courteous customer service, ensuring a welcoming environment and efficient transaction processing
- Maintained store presentation and inventory levels, adhering to established organizational standards and procedures.
Sales Representative
Rosen Plaza
08.2015 - 08.2019
- Responded courteously to telephonic inquiries, providing information with a focus on service quality and customer satisfaction
- Informed potential clients about facility offerings, including detailed explanations of services, availability, and promotional details
- Managed client communications effectively through both phone and email, addressing inquiries and fulfilling requests to ensure customer needs were met promptly.
Receptionist
Family Tax Service
01.2016 - 04.2019
- Enhanced client satisfaction by providing a welcoming environment and ensuring each client was connected with the appropriate tax professional
- Streamlined scheduling processes to accommodate client preferences, promoting efficient time management
- Collaborated with team members to uphold office standards, contributing to a clean and orderly workspace, and supported internal coordination with the sales and marketing team.
Education
Medical Assistant Diploma Program, Medical Assistant -
Southern Technical College
Orlando, FL02.2020
Skills
- Perform EKGs
- Obtaining Vital Signs
- Phlebotomy
- Lab/Diagnostic Requisitions
- CPR/BLS
- Urinalysis
- Glucometers
- Sample and Specimen Collection
- Injections
- Assisting With Patient Exams
- Dosage Calculations
- Medication Administration
- Office Procedures
- Chart Documentation
- Scheduling
- Customer Service
- Electronic Health Record Software
- Supervision & Teamwork
- Basic Medical Billing & Coding
- HIPAA Compliance
- OSHA Compliance
- Referrals & Prior Authorizations
- Telephone Techniques
- Clinical skills
- Patient care
- Communication
- Light Housekeeping
- Behavioral support
- Dressing assistance
- Documentation
- Chronic Disease Management
- Recording vital signs
- ADL support
- Physical therapy support
- Patient Care
Certification
- Medication Technician, Elite Medical Academy, 2024
- National Caregiver Certification, American Caregiver Association, 2024
- Home Health Aide, Brilliant Academy Health Center, 2022
- NHA Certified Clinical Medical Assistant (CCMA) Exam, Present
- American Heart Association - CPR/BLS, Present
Timeline
Lead/ HHA
Flourish in Place Home Care
10.2022 - 03.2024
Medical//LAB Technician Lead
Inspire Diagnostics
08.2021 - 10.2022
Medical Assisting
Aventus Health
05.2020 - 08.2021
Medical Assistant (Externship)
OBGYN Specialist of Central Florida
01.2020 - 02.2020
Receptionist
Family Tax Service
01.2016 - 04.2019
Sales Representative
Rosen Plaza
08.2015 - 08.2019
Cashier
7 Eleven
06.2008 - 12.2019
Medical Assistant Diploma Program, Medical Assistant -
Southern Technical College
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