Rosita Hamilton
Knightdale,NC
Summary
Instructional Systems Specialist supporting ACS and Army training efforts through curriculum design, scenario development, and training coordination. Works across SMEs, contractors, and stakeholders to build learning materials, manage field training, and improve delivery across online, phone, and email channels.
Overview
10
10
years of professional experience
Work History
Instructional Systems Specialist
Census Bureau
Suitland, MD
08.2019 - 05.2025
- Functioned as a liaison between private contractors and Census subject matter experts (SMEs) to ensure effective communication and project alignment. Designed curriculum plans using instructional design methodologies (ADDIE), and adult learning principles.
- Developed training products for the American Community Survey (ACS), enhancing knowledge and skills of participants.
- Coordinated field training activities to ensure effective delivery of training content. for the Housing Unit (HU) and Group Quarters (GQ)
- Developed multiple scenarios to simulate the interview process for training purposes. related to the interview process during the development phase.
- Ensured there were different ways to respond to the survey online, by phone and by email.
Instructional Systems Specialist
Department of Army
Ft. Gordon, GA
05.2016 - 08.2019
- Served as the Cyber Center of Excellence (CcoE) project officer, developing requirements and procedures for Soldier training products, Army correspondence courses that emphasized student- centered learning to build confident and resilient Soldiers.
- Collaborated with stakeholders to review tasks, outline learning objectives, tests, and course structure plan prior to development.
- Trained to assess training effectiveness and ensure it meets instructional program goals.
- Provided project status updates and coordinated weekly conference calls with stakeholders to ensure successful delivery of training to Soldiers.
- Served as the Cyber Center of Excellence (CcoE) project officer, developing requirements and procedures for Soldier training products, Army correspondence courses that emphasized student-centered learning to build confident and resilient Soldiers.
Instructional Systems Specialist
US Secret Service
Laurel, MD
04.2015 - 05.2016
- Facilitated ongoing development and delivery of basic and advanced training programs, enhancing staff competency.
- Provided elite instruction on high-stakes protection and psychological tactics developed at James J. Rowley Training Center.
- Created course materials, instructional methods, and evaluation tools for law enforcement, administrative, and technical support staff.
- Analyzed job tasks to identify needs for revising instructional systems or creating new training programs, ensuring alignment with operational goals.
- Oversaw contractor performance for retirement program, ensuring compliance with technical requirements and timely delivery of key milestones.
Education
Certificate - Human Resources
Wake Community Technical College
Raleigh, NC12-2026
Master's Degree - Healthcare Administration
Trident University
Cypress, CA01-2017
Graduate Certificate - Health Education
Trident University
Cypress, CA01-2009
Master's Degree - Training & Development
Trident University
Cypress, CA01-2008
Skills
- Instructional design
- Curriculum development
- Training evaluation
- Training facilitation
- Needs assessment
- Learning management
- Adult education
Personal Information
Title: Service Training Specialist Instructional Systems Specialist
Custom
Military 1988 1992 Materiel Control Inventory Specialist U.S. Army
Timeline
Instructional Systems Specialist
Census Bureau
08.2019 - 05.2025
Instructional Systems Specialist
Department of Army
05.2016 - 08.2019
Instructional Systems Specialist
US Secret Service
04.2015 - 05.2016
Certificate - Human Resources
Wake Community Technical College
Master's Degree - Healthcare Administration
Trident University
Graduate Certificate - Health Education
Trident University
Master's Degree - Training & Development
Trident University