Roslyn Boyd
Dallas,TX
Summary
Driven and resourceful administrative professional with 20+ years of experience of managing a team of 2 to 5 employees, coordinating, developing and executing the daily operational functions for high-achieving doctors and executives in rapidly changing environments. Stellar track record supporting professional needs with well-organized precision.
Overview
17
17
years of professional experience
Work History
Specialist
Graff Foot Ankle Wound Care
12.2023 - Current
- Assisted with insurance verification, expediting th check-in process and ensuring accurate billing.
- Enhanced customer satisfaction with timely and accurate invoice generation.
- Coordinated medical records management, ensuring accuracy, confidentiality, and timely access for healthcare providers.
- Streamlined appointment scheduling process by utilizing advanced software tools, optimizing time management for both patients and medical professionals.
- Expanded knowledge on medical terminology and insurance policies through continuous learning initiatives, enhancing accuracy in communication with clients.
Sr Executive Administrator Assistant
OptumRx
07.2015 - 08.2023
- Coordinated Quarterly Health Fairs for the Richardson site
- Assisted in recruitment efforts, coordinating interviews and managing onboarding activities for new hires effectively.
- Developed trusted relationships with clients through consistent professionalism, clear communication, and reliable follow-through on commitments made during site visits.
- Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
- Negotiated favorable contract terms with vendors, leading to significant cost savings while maintaining product quality and timely delivery.
Non-Clinical Coordinator Engagement Specialist
United Healthcare (Optum Care & Disease)
05.2011 - 07.2015
- Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
- Implemented cost-saving measures through resource allocation optimization, leading to significant budget reductions.
- Managed project timelines for successful completion, ensuring milestones were met and deadlines were adhered to.
- Spearheaded volunteer programs that positively impacted local communities while showcasing the company''s commitment to social responsibility.
Assistant Manager, Account Manager
Silverleaf Resorts (Financial Care)
01.2007 - 02.2011
- Served as Account Manager/Assistant Manager for 50 or more people
- Increased sales through effective merchandising strategies and targeted promotions.
- Increased sales revenue by identifying and pursuing new business opportunities.
- Developed and maintained long-term relationships with key clients for sustained growth.
- Attended industry conferences and events, establishing valuable networking connections for potential partnerships.
- Analyzed market trends to identify potential areas of growth within the industry landscape.
Education
Certfication - Medical Billing
New Community Workforce Development Center - South Orange Avenue
Newark, NJ10.2003
High School Diploma -
West Side High School
Newark, NJSkills
- Project Management
- Customer Relations
- Root Cause Analysis
- Emergency Response
- Special Events Planning
- Project Planning
- Business Planning
- Operational Planning
Timeline
Specialist
Graff Foot Ankle Wound Care
12.2023 - Current
Sr Executive Administrator Assistant
OptumRx
07.2015 - 08.2023
Non-Clinical Coordinator Engagement Specialist
United Healthcare (Optum Care & Disease)
05.2011 - 07.2015
Assistant Manager, Account Manager
Silverleaf Resorts (Financial Care)
01.2007 - 02.2011
Certfication - Medical Billing
New Community Workforce Development Center - South Orange Avenue
High School Diploma -
West Side High School
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