Roslyn M. Hamilton
Sicklerville
Summary
Dynamic and results driven seasoned Human Resources professional with a proven track record of supporting organizational goals through strategic HR initiatives. Knowledgeable in talent acquisition, employee relations, change leadership, performance management, and compliance with labor laws. Adept at building and leading high performing HR teams and fostering inclusive workplace cultures and implementing HR best practices that align with business objectives. Experience extends to working in corporate finance 20+ years.
Overview
34
34
years of professional experience
1
1
Certification
Work History
Human Resources Director/EEO Officer
EDUCATION TRAINING RESOURCES
05.2023 - Current
- Provide supervision, training, assessment and leadership for human resources and staff.
- Partner with corporate and center leadership to build a shared commitment to the company’s core values-driven culture.
- Oversee leadership team and identify solutions to organizational problems.
- Develop recruitment strategies to maintain an active talent pool to insure rapid talent replacement.
- Oversee staff training and development programs.
- Monitors and administers labor budget and departmental budget and works within budgetary constraints.
- Oversee recommendations for hiring, corrective action plans and terminations.
- Manage the recruitment process, job postings and job fairs. Conduct background and drug screening during pre-employment.
- Onboard and oversee benefits. Manage corporate reports and compensation.
- Lead internal and external investigations and ensure compliance with the EEO and nondiscrimination requirements.
- Exceeded vacancy rate requirements and was recognized as number one in the region consistently.
- Managed the onboarding process, providing new hires with necessary tools for success from day one.
- Directed each phase of hiring process, encompassing employment verification, employee relations investigations, criminal background checks and onboarding.
- Maintained "open door" policy to encourage employee communications and resolution of issues.
- Coordinated and worked with management on performance evaluations, supervisory practices, dispute resolution, and employee accountability.
- Ensured compliance with all relevant labor laws, protecting both employees'' rights and the organization''s interests.
- Collaborated on hiring and training of new employees, professional growth of staff and team building and motivation.
- Increased employee engagement with open communication channels and regular feedback opportunities.
- Established performance management systems to align individual goals with organizational objectives.
- Improved employee retention by implementing strategic HR initiatives and conducting regular staff evaluations.
- Streamlined recruitment processes for increased efficiency in hiring top talent.
- Enhanced company culture by promoting diversity and inclusion initiatives.
- Educated employees on company policy and kept employee handbook current.
- Conducted investigations and assisted with handling employee complaints involving Affirmative Action and EEOC to promote equitable workplace.
- Maintained optimal staffing levels by tracking vacancies and initiating recruitment and interview processes to identify qualified candidates.
Human Resouces Generalist
Glacier Enterprises
06.2022 - 05.2023
- Maintained up-to-date records of employee information in HRIS system ensuring accurate reporting and data-driven decisionmaking.
- Managed talent acquisition process, resulting in improved candidate quality and faster time-to-fill ratios.
- Pre-screened resumes prior to sending to corporate hiring managers for consideration.
- Provided guidance to managers and employees on talent management, payroll, FMLA and benefits.
- Served as a liaison between employees and management, addressing concerns or questions to promote open communication and maintain trust.
- Facilitated criminal background check process for new hires.
- Handled new-hire orientation and basic recruiting tasks for best-in-class talent identification.
Human Resources Specialist
LEAP ACADEMY
06.2021 - 05.2022
- Handled the recruitment process.
- Coordinate Job Postings, screen resumes, and implement recruitment strategies.
- Scheduled interviews and meetings. Assisted with terminations and exit interviews.
- Conducted new hire orientations and onboarding.
- Updated and, maintained personnel information in HRIS. Provided feedback to managers on employees on FMLA, Workman’s Comp and ADA.
- Oversaw personnel plans and updated policies and procedures.
- Promoted a positive and inclusive workplace.
- Help coordinate training sessions.
- Recruitment and New Hire Orientation Process- Sourced and screened candidates; Conducted telephone and in-person interviews. Collected and processed employee files delegating structure. Provided HR policy and departmental trainings through our Learning Management System (LMS).
- Recognized for having the lowest vacancy rate of 2.70% in the region.
- Corporate Restructuring Drove, influenced and supported the aspects of organizational change. Oversaw the strategic planning by consulting staff and management on a broad spectrum of HR opportunities. Achieved internal performance objectives which exceeded corporate goals operating with 50% of staff who transitioned to other locations.
- Maintained the budget to include income and expense control through utilization of alternative staffing while being a creative and resourceful problem solver with the proven ability to ‘thrive in chaos’ and create organization systems.
- Management Managed a 1.2B retail and lease portfolio. Selected to lead the Strategic Planning Committee during a corporate restructure. (Company- Toyota Lexus Financial Services Corp)
- Maintained personnel records and statistical data to establish accuracy and compliance with applicable regulations.
- Managed benefits administration for company-wide staff, ensuring timely processing and accurate recordkeeping.
- Facilitated smooth onboarding processes for new hires, leading to faster integration into the workplace culture.
- Fielded employee inquiries related to insurance, pension plan, vacation, sick leave and employee assistance.
- Streamlined recruitment processes, expediting the hiring of qualified candidates.
- Collaborated with department managers to identify staffing needs and create strategic recruiting plans.
- Facilitated smooth onboarding experiences for new hires, ensuring they felt welcomed and well-informed.
Human Resources Officer
Barclay Financial
09.2010 - 03.2022
- Maintained accurate personnel records, ensuring privacy standards were met in accordance with relevant regulations.
- Coordinated new hire onboarding, completing background checks and reference checks to complete screenings.
- Managed employee benefits programs, ensuring timely enrollment and accurate recordkeeping.
- Supervised job interviews and conducted exit surveys to verify compliance with HR best practices.
- Advised department managers on best practices in regard to labor relations, conflict resolution, and disciplinary actions.
- Coordinated onboarding processes for new hires, integrating them seamlessly into the workplace environment.
- Facilitated employee relations, benefits administration and performance management initiatives to support workforce needs.
- Conducted job analysis, salary surveys and market analysis to deliver competitive compensation and benefits packages.
- Processed paperwork and hiring details for promotions and lateral position changes.
Credit Manager
Toyota Financial Services
09.1991 - 04.2002
- Performed semi-annual account credit limit reviews and credit increase review requests from financial service and sales teams.
- Work cross-functionally with sales, management, and other departments to maintain effective operations.
- Improved credit risk management by implementing effective underwriting policies and procedures.
- Evaluated complex dealership profiles using financial statements, credit reports, and industry data to make informed lending decisions.
- Evaluated complex customer profiles using financial statements, credit reports, and industry data to make informed lending decisions.
- Participated in internal audits to ensure adherence to corporate guidelines and regulatory requirements related to credit management activities.
- Oversaw dealership audits and ordered due diligence reviews when deemed necessary.
Branch Operations Manager
Mid Atlantic Capital
10.2002 - 05.2010
- Developed strong relationships with clients, resulting in increased loyalty and repeat business.
- Managed daily branch operations for optimal productivity and customer satisfaction.
- Supervised a team of employees, fostering a positive work environment and emphasizing professional growth.
- Trained employees on proper procedures and strategies to improve productivity.
- Performed monthly compliance checks.
- Conducted regular performance evaluations for staff members, identifying areas for improvement and opportunities for advancement.
Education
Master of Science - Human Resources
WILMINGTON UNIVERSITY
New Castle, DE12-2025
Masters - Administrative Leadership
WILMINGTON UNIVERSITY
New Castle, DEBachelors - Accounting and Business Administration
DELAWARE STATE UNIVERSITY
Dover, DESkills
- Recruitment, Evaluation, Staffing, Retention, Employee Relations
- Staff Onboarding, Training & Coaching
- Corporate, Federal & State Compliance
- Performance Management
- Labor Law Compliance
- Federal & State Employment and Health Insurance
- Policy, Interpretation & Administration
- HRIS
- Technology
- Change Management
- Leadership, Management
- Employment Laws NJ, PA & DE
- Benefit Administration, Administers
- Oversee Labor & Departmental Budgets, Compensation
- Responsible for Staff Training Plans And Staff Incentive Plans
- Maintained Affirmative Action Plans & Reports
- Human resources administration
- Compliance management
- Benefits administration
- Talent acquisition
- HR software proficiency
- Interviewing techniques
- Human resources management
- Training leadership
- Labor negotiations
- Affirmative action
- ADA compliance
- Staff compensation
- Conflict resolution
- Corrective action planning
- Employee relations
- Diversity and inclusion
- Employment law expertise
- Onboarding
- Exit interviews
- Training programs
- Performance management
Accomplishments
- Achieved number 1 vacancy rate in our region by ensuring 95% of positions were filled with accuracy and efficiency.
Certification
- CE-Business Administrator
- SHRM-Certificate of Achievement – Temple University – Test August 2025
Languages
English
Full Professional
Timeline
Human Resources Director/EEO Officer
EDUCATION TRAINING RESOURCES
05.2023 - Current
Human Resouces Generalist
Glacier Enterprises
06.2022 - 05.2023
Human Resources Specialist
LEAP ACADEMY
06.2021 - 05.2022
Human Resources Officer
Barclay Financial
09.2010 - 03.2022
Branch Operations Manager
Mid Atlantic Capital
10.2002 - 05.2010
Credit Manager
Toyota Financial Services
09.1991 - 04.2002
Masters - Administrative Leadership
WILMINGTON UNIVERSITY
Master of Science - Human Resources
WILMINGTON UNIVERSITY
Bachelors - Accounting and Business Administration
DELAWARE STATE UNIVERSITY