Roslyn Rogers
Tracy,CA
Summary
Detail-oriented Mortgage Loan Officer with 25 years of experience. Adept at planning and working with clients for long periods of time. Committed to accuracy and financial success.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Mortgage Loan Officer
Preferred Mortgage Inc
San Ramon, CA
07.2023 - Current
- Processed challenging loan applications for first-time borrowers, self-employed applicants and borrowers with problematic credit histories.
- Resolved concerns and answered questions for parties involved with each transaction to promote successful outcomes.
- Outperformed company average in achieving loan processing turnaround time of 21 days or less.
- Created alliances and built relationships with over 30 financial institutions and real estate-related professionals in B2B and B2C.
- Attended relevant conferences or seminars in order to stay abreast of new developments within the industry.
- Analyzed financial information and credit reports of potential borrowers to determine eligibility for mortgage loans.
- Developed and maintained relationships with clients to ensure customer satisfaction with loan services.
- Negotiated terms of mortgages with lenders or investors.
- Performed quality control checks on all completed loans prior to final approval.
- Advised borrowers on how best to structure their mortgages in order to minimize costs while maximizing benefits.
- Provided guidance on government programs such as FHA and VA loans.
- Gathered pertinent documents required for closing a mortgage loan transaction.
- Maintained updated knowledge of current industry standards and trends related to mortgage products offered by the company.
- Collaborated with internal departments regarding customer inquiries, complaints, or problems that arose during the application process.
- Reviewed and evaluated loan applications, including income documents, employment history, and other financial records.
- Monitored progress of each loan application throughout the entire processing cycle.
- Communicated regularly with customers about status updates or changes in their loan product options.
- Ensured compliance with federal, state, local laws and regulations related to mortgage lending activities.
- Developed and maintained relationships with local real estate agents.
- Met with applicants to obtain information for loan applications and answer questions about loan process.
- Informed customers of loan application requirements and deadlines.
- Collaborated with company teams to expedite loan approval processes.
- Stayed abreast of lending regulations, industry trends and market rates.
Senior Mortgage Loan Officer
Apex Mortgage Solutions
San Ramon, CA
01.2013 - 07.2023
Education
High School Diploma -
El Camino High School
South San Francisco, CA06-1987
Skills
- Goal-Oriented
- Licensed Mortgage Loan Originator
- Document Review
- Desktop Underwriter Expert
- Credit Evaluation
- Financial Analysis
Certification
- DRE #01277358
- NMLS #253784
Timeline
Mortgage Loan Officer
Preferred Mortgage Inc
07.2023 - Current
Senior Mortgage Loan Officer
Apex Mortgage Solutions
01.2013 - 07.2023
High School Diploma -
El Camino High School
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