Summary
Overview
Work History
Education
Skills
Timeline
Generic

Roslyn Ross

New York,NY

Summary

Dedicated Front Office Administrator with extensive experience enhancing visitor experiences and optimizing office operations at McKinsey & Company. Demonstrates expertise in event scheduling and multi-line phone management while fostering strong relationships and upholding confidentiality. Proven ability to improve office efficiency and boost visitor satisfaction through effective administrative support.

Overview

28
28
years of professional experience

Work History

Front Office Administrator

McKinsey & Company
New York, USA
02.2008 - Current
  • Manage the reception area and greet visitors.
  • Serve as central point of contact for all outside vendors needing access to the building
  • Answer high volume switchboard in a professional manner; while responding to a wide range of inquiries
  • Maintain the front desk and reception area in a neat and organized fashion
  • Manage heavy volume of email correspondence with requests for the office
  • Manage calendar invitations for internal meetings
  • Produce accurate, properly formatted documents (internal memos, PowerPoint decks, etc.) under tight time constraints
  • Coordinate car service, messenger service, and courier services for colleagues
  • Schedule meetings and a high volume of conference rooms.
  • Maintain the conference room database.
  • Facilitate working relationships with building management.
  • Order and set up catering for various meetings and events.
  • Provide administrative support to various departments, including the Legal and Finance departments.
  • Maintain highest level of confidentiality in office related matters
  • Maintained office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.
  • Oversaw office inventory by restocking supplies and submitting purchase orders.

Executive Receptionist

Lockton Companies
New York, USA
06.2006 - 02.2008
  • Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information
  • Maintained the front desk and reception area in a neat and organized fashion
  • Dispersed incoming mail to correct recipients throughout the office
  • Managed daily office operations and maintenance of equipment

Executive Receptionist

JP Morgan Chase
New York, USA
05.1997 - 02.2006
  • Maintained and reserved the conference room database of the Legal Department
  • Meet and greet clients Maintained and ordered supplies for staff of 200 people
  • Arranged catering services
  • Answered phone calls
  • Supported administrative staff with overflow assignments

Education

High School Diploma -

Adlai E. Stevenson High School
Bronx, NY
01.1986

Skills

  • Administrative Assistance
  • Primary Contact Point
  • Relationship Building
  • My Time and Rydoo proficient
  • Event Scheduling Management
  • Multi-Line Phone Management
  • Positive Interpersonal Skills
  • Visitor management
  • Meeting coordination
  • Reception duties

Timeline

Front Office Administrator

McKinsey & Company
02.2008 - Current

Executive Receptionist

Lockton Companies
06.2006 - 02.2008

Executive Receptionist

JP Morgan Chase
05.1997 - 02.2006

High School Diploma -

Adlai E. Stevenson High School

Similar Profiles

CREATE PROFILE
Roslyn Ross