Business Administration AA - Business Administration And Management
Campus University
New York, NY01-2027
Roslyn Smith
Service Technician
Orlando,FL
Education
Associate of Applied Science - Apartment Management
Valencia College
Orlando, FL 10.2021 - 01.2022
Applied Electronics Technology - HVAC Program
Southern Technical College
Orlando, FL 12.2018 - Current
Pool And Spa Operations
Certified Pool Operator
Orlando, Florida 12.2021 - 12.2021
Skills
Installation and repair
Preventive Maintenance
Work with minimal supervision
Customer service
Troubleshooting skills
Repair techniques
Power tool proficiency
Problem and issue resolution
Documentation and reporting
Equipment troubleshooting
OSHA requirements
Diagnostic testing
Professional and courteous
Service reports
Mechanical aptitude
Inventory management
HVAC systems
Troubleshooting
Safety procedures adherence
Certified Pool Operation
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Work History
Retail Sales Associate
Reflex
Orlando, Florida
11.2025 - Current
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Maintained clean and organized sales floor to ensure optimal presentation of merchandise.
- Processed transactions accurately using point-of-sale systems, ensuring efficient checkout procedures.
- Collaborated with team members to achieve daily sales goals and improve store performance.
- Participated in inventory management by restocking shelves and conducting regular stock checks.
- Learned store policies and procedures to provide accurate information to customers.
Cashier
People Ready Staffing
Orlando, Florida
06.2024 - Current
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accuracy in cash handling and balanced registers at shift end.
- Provided exceptional customer service by addressing inquiries and resolving issues.
- Assisted in restocking shelves, ensuring optimal product availability for customers.
- Collaborated with team members to enhance store operations and promote sales.
- Implemented safety protocols to maintain a clean and organized workspace.
- Adapted to changing workflows during peak hours, ensuring timely service delivery.
Service Technician
RangeWater
Winter Park, FL
01.2022 - 05.2026
- Diagnosed and repaired mechanical issues in various equipment types.
- Conducted routine maintenance to ensure optimal performance of machinery.
- Utilized diagnostic tools to troubleshoot electrical systems effectively.
- Assisted in training new technicians on equipment operation protocols.
- Maintained accurate records of repairs, servicing, and parts inventory management.
- Provided exceptional customer support through effective communication and problem-solving skills.
Service Technician
Del-Air
Clearmont,FL
03.2019 - 11.2020
- Diagnosed and repaired HVAC-R systems to ensure optimal performance and customer satisfaction.
- Conducted routine maintenance on commercial and residential heating, cooling, and refrigeration units.
- Collaborated with team members to streamline service workflows, reducing response times for client requests.
- Trained junior technicians on best practices for HVAC-R service techniques and safety protocols.
- Implemented preventative maintenance schedules that improved equipment reliability and reduced downtime.
- Evaluated system inefficiencies and recommended upgrades to enhance energy efficiency for clients.
- Developed standard operating procedures for troubleshooting HVAC-R systems, increasing procedural compliance among staff.
- Ensured safety compliance with thorough inspections of HVAC-R equipment and systems.
Core Administrative Skills
- Administrative & office support
- Confidential information handling
- Data entry & record management
- Professional correspondence
- Document preparation and formatting
- Legal and compliance documentation review
- Scheduling & appointment coordination
- Client relations
- Sales and service reporting
- Microsoft Word, Excel, Google Docs
- Resume development & career readiness support
Overview
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Timeline
Retail Sales Associate
Reflex
11.2025 - Current
Cashier
People Ready Staffing
06.2024 - Current
Service Technician
RangeWater
01.2022 - 05.2026
Pool And Spa Operations
Certified Pool Operator
12.2021 - 12.2021
Associate of Applied Science - Apartment Management
Valencia College
10.2021 - 01.2022
Service Technician
Del-Air
03.2019 - 11.2020
Applied Electronics Technology - HVAC Program
Southern Technical College
12.2018 - Current
Business Administration AA - Business Administration And Management
Campus University