Roslyn Williams

Flexible and versatile Administrative professional, passionate about patient care and aptitude for front desk duties as demonstrated over 4 years. Skilled in appointment scheduling, data entry, efficient problem-solver and clear communicator with positive and upbeat personality. Well-organized and proactive with good judgment and multitasking skills.

• Vascular Institute of Michigan, Flint, MI, 10/21-05/23, Medical Receptionist, Scheduled appointments as per the schedule of the doctor and informed the patient accordingly., Assisted patients in completing medical forms and collected fees as per insurance protocol., Responded to patients and visitor inquiries in a courteous manner.
• Michigan Healthcare, Flint, MI, 08/20-10/21, Medical Assistant, Assisted physicians by preparing patients for procedures, including EKGs, phlebotomy, glucose testing and pulmonary function tests., Answered the phone lines, updated medical records, and scheduled appointments for patients.
• Little People's Playhouse, Flushing, MI, 09/18-05/20, Assistant Teacher, Assisted children in the development of social, communication and problem-solving skills; used techniques such as positive reinforcement and behavior modeling to instill discipline in children.
• Rainbow Child Care Center, Grand Blanc, MI, 08/16-08/18, Assistant/ Lead Teacher, Organized and led activities designed to promote physical, mental and social development, such as games, arts and crafts, music and storytelling.
• Elegant Celebration L.L.C., Flint, MI, 08/14-05/17, Event Coordinator, Hire, train, supervise, and monitor event activities to ensure compliance with applicable regulations and laws, satisfaction of participants, and resolution of any problems that arise.
• Citi Trends Clothing Store, Flint, MI, 07/16-02/17, Sales Associate, Maintained knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
• ChildTime Learning Center, Lansing, MI, 09/14-/16, Assistant Teacher, Communicated with children's parents or guardians; recommended or initiated measures to control behavior, set educational standards and goals, policies, and procedures.
• Lansing Community College Veterans & Military Affairs, Lansing, MI, 07/14-09/14, Customer Service Representative, Conferred with Veteran and Military students by telephone or in person to provide information about the services offered, account information, and/or details about appointments.
• Lansing Community College Office of Support Services, Lansing, MI, 01/13-07/14, Office Support Staff, Provided clerical and administrative support in order to ensure that municipal services were delivered in an effective and efficient manner.
• Michigan State University Culinary Services, East Lansing, MI, 08/08-08/14, Sanitation Supervisor, Monitored the progression of entry-level employees and intervened accordingly when performance metrics were not being met; mastered the completion of deadlines within a fast-paced, dynamic professional environment.

Teacher of the Year, Lansing, MI, 05/01/16, Awarded for the dedication and hard-work a teacher delivers in a given year. 

Phi Theta Kappa Honor Society, Lansing, MI, 05/01/14, Member