Summary
Overview
Work History
Education
Skills
Timeline
Intern

Roslyn Williams

Austin,TX

Summary

Responsible Medical Scheduler with solid experience in supporting patients, families and physicians. Skilled in managing patient information and coordinating and scheduling appointments. Strong organizational and multitasking skills coupled with strong work ethic.

Overview

9
9
years of professional experience

Work History

Procedure Scheduler

Texas Cardiac Arrhythmia
2022.11 - Current

Managed multiple schedules and prioritized tasks to meet demands of fast-paced work environment.

  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Maintained confidentiality of patient information to comply with HIPAA regulations and protect patient privacy.
  • Collaborated with healthcare staff to verify alignment of appointment scheduling with clinic protocols.
  • Verified insurance coverage and eligibility for medical services prior to scheduling appointments to prevent billing issues.
  • Managed complex calendars for multiple medical practitioners, verifying accuracy of all appointments.
  • Developed and implemented efficient scheduling systems to maintain organized medical appointment schedules.
  • Managed patient flow and triage calls to prioritize patient needs and put efficient use of clinic resources.

Human Resources Generalist

ADC Physicians PA
2018.09 - Current
  • Provided guidance to managers and employees on talent management, payroll, FMLA and benefits.
  • Handled new-hire orientation and basic recruiting tasks for best-in-class talent identification.
  • Implemented and supervised orientation procedures for new hires.
  • Developed and enforced company policy and procedures relating to human resources activity.
  • Understood, interpreted and mediated human resources inquiries to support administration of human resources policies, procedures and programs.
  • Explained and administered medical insurance, disability and flexible spending accounts.
  • Collaborated with payroll to complete and upload pay data and worked with managers to support proper wage and hour compliance.
  • Liaised with HR and payroll to coordinate and manage employee leaves of absence.
  • Verified that vendors received timely enrollment information, changes and terminations.
  • Maintained personnel records and statistical data to establish accuracy and compliance with applicable regulations.

Cash Application Specialist

Hanger
2014.06 - 2018.07
  • Filed reports and posted daily batches in system.
  • Sorted payments into batches by segmenting each payment by business unit and scanning into database.
  • Identified and communicated customer payment discrepancies and worked directly with collections team for research and resolution.
  • Worked in paperless environment to accomplish assignments electronically.
  • Audited and corrected billing and posting documents for accuracy.
  • Generated accounts payable reports for management review to aid in financial and business decision making.
  • Used data entry skills to accurately document and input statements.
  • Responded to customer concerns and questions on daily basis.
  • Generated monthly billing and posting reports for management review.
  • Entered invoices requiring payment and disbursed amounts via check, electronic transfer or bank draft.
  • Kept vendor files accurate and up-to-date to expedite payment processing.

Education

GED -

University of Texas At Austin
Austin, TX
08.1984

Skills

  • Reception Oversight
  • Patient Relations
  • File Preparation
  • Database Maintenance

Timeline

Procedure Scheduler

Texas Cardiac Arrhythmia
2022.11 - Current

Human Resources Generalist

ADC Physicians PA
2018.09 - Current

Cash Application Specialist

Hanger
2014.06 - 2018.07

GED -

University of Texas At Austin
Roslyn Williams