Rosmany Ortega Montilla
Orlando,FL
Summary
Proven track record in enhancing customer satisfaction and loyalty at FARMA Group, adept at managing multiple accounts with exceptional organizational skills. Skilled in safe driving practices and vehicle inspection, ensuring adherence to traffic laws and safety protocols. Demonstrated ability to improve operational efficiency and client service through punctuality and reliable performance.
Overview
25
25
years of professional experience
Work History
Driver
EDS Service Solutions
04.2024 - Current
- Followed all relevant traffic laws and safety regulations.
- Followed proper safety procedures and protocols while operating vehicles.
- Drove safely in various weather and road conditions to avoid accidents.
- Inspected vehicle before and after trips to identify maintenance needs.
Account Executive
FARMA Group
01.2000 - 09.2017
- Provided exceptional customer service, addressing client concerns promptly and effectively to ensure long-term loyalty.
- Managed multiple accounts simultaneously while maintaining organization and prioritizing tasks efficiently.
- Maintained up-to-date knowledge on product offerings.
- Gained understanding of company goals, objectives and processes.
- Developed detailed reports analyzing accounts performance data.
- Managed sales cycle to maintain solid customer base.
- Resolved issues promptly to drive satisfaction and enhance customer service.
Education
BBA - Human Resources Management
Simon Rodriguez National Experimental University
Caracas, Venezuela05.2010
Skills
- Safe Driving Practices
- Punctual and Reliable
- Punctuality
- Traffic laws knowledge
- Safety Protocols
- Vehicle Inspection
Languages
Spanish
Native or Bilingual
Timeline
Driver
EDS Service Solutions
04.2024 - Current
Account Executive
FARMA Group
01.2000 - 09.2017
BBA - Human Resources Management
Simon Rodriguez National Experimental University
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