Rosmel Rojas Rodriguez
Houston,TX
Summary
Dynamic professional with extensive experience at Ross Dress for Less, excelling in customer service and compliance. Proven skills in window cleaning and restroom sanitization, coupled with strong problem-solving abilities. Recognized for enhancing customer loyalty and maintaining high cleanliness standards, ensuring a welcoming environment for all patrons. Enthusiastic retail professional with hands-on experience in customer service, payment processing and sales. Strong communicator and team player, eager to learn new processes to support overall organizational success. Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Cashier
Ross Dress for Less
Houston, TX
02.2024 - Current
- Ensured compliance with all safety regulations within the store environment.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Balanced daily transactions on a computerized point-of-sale system.
- Organized promotional displays or arrange merchandise on counters or tables to promote sales.
- Conducted price checks for special orders or discounts as requested by customers.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Resolved customer complaints professionally in accordance with company policy.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Stocked shelves with merchandise when needed.
- Vacuumed carpets, furniture, and upholstery.
- Emptied trash cans and replaced liners.
- Swept and mopped floors in public areas.
- Cleaned windows, door frames, and sills.
- Maintained janitorial closets in a clean, organized manner.
Food Service Worker
Compass Group USA. Texas Children's Hospital.
Houston, TX
07.2023 - 01.2024
- Served meals to customers in a friendly and courteous manner.
- Properly stored all leftover food items after each shift.
- Adhered to safety procedures when handling sharp objects or hazardous materials.
- Performed opening and closing duties such as setting up workstations with necessary supplies.
- Stocked supplies such as food, dishes, utensils, and cleaning materials.
- Prepared beverages such as coffee, tea, soda.
- Performed opening and closing duties as assigned by management.
- Cleaned kitchen areas, equipment and utensils.
- Delivered food orders promptly and accurately to guests tables.
- Followed established cash handling procedures when collecting payment from customers.
- Maintained cleanliness standards for all service areas including dining room, kitchen and storage areas.
- Operated dishwashing machines safely and efficiently.
- Maintained order and cleanliness of work areas to conform with health codes.
Nurse
Provincial Psychiatric Teaching Hospital
Cabaiguan, Santi Spiritus CUBA
07.2015 - 04.2023
- Administered medications and treatments in accordance with physician orders.
- Supported families during times of illness or injury by providing emotional support and assistance with decision making processes.
- Responded quickly and effectively to changes in condition or response to treatment.
- Collaborated with other healthcare professionals to develop individualized plans of care for each patient.
- Performed physical assessments to identify any changes in the patient's condition or needs.
- Managed multiple tasks simultaneously while prioritizing urgent requests from physicians or nurses.
- Assessed and monitored patient health conditions, including vital signs such as temperature, pulse rate and blood pressure.
- Monitored diet, physical activity, behaviors and other patient factors to assess conditions and adjust treatment plans.
- Helped patients and families feel comfortable during challenging and stressful situations, promoting recovery and reducing compliance issues.
- Stocked supplies such as soap, toilet paper and paper towels.
- Followed all health codes and regulations regarding the use of chemicals.
- Cleaned bathrooms, including toilets, sinks and mirrors.
- Dusted furniture and fixtures in assigned areas.
- Sanitized common areas such as lobbies, hallways and break rooms daily.
- Swept, mopped and vacuumed floors to ensure cleanliness.
- Scrubbed bathrooms, removing soap scum, mold and excess dirt from sinks and shower area.
Education
Associate of Science - CUBA
Jose Marti
Santi Spiritus. CUBA07-2015
High School Diploma -
F. O. C, 6 DE JULIO
Cabaiguan, Santi Spiritus. Cuba07-2015
Some College (No Degree) - English Language
Houston Community College
Houston, TXSkills
- Window cleaning
- Dusting and polishing
- Restroom sanitization
- Mopping and sweeping
- Disinfection practices
- Housekeeping
Languages
Spanish
Full Professional
English
Limited
Certification
- Hight school CUBA
Timeline
Cashier
Ross Dress for Less
02.2024 - Current
Food Service Worker
Compass Group USA. Texas Children's Hospital.
07.2023 - 01.2024
Nurse
Provincial Psychiatric Teaching Hospital
07.2015 - 04.2023
Associate of Science - CUBA
Jose Marti
High School Diploma -
F. O. C, 6 DE JULIO
Some College (No Degree) - English Language
Houston Community College