ASHLI MORALES
Spring Valley
Summary
Motivated and adaptable professional with strong communication skills and a proven ability to quickly learn new tasks. Skilled in customer service, point-of-sale systems, and administrative support, including scheduling, email management, and document handling. Proficient in Microsoft Word and Excel, with experience preparing estimates, managing contracts, and working with PDFs. Organized and detail-oriented with a positive, team-focused attitude, committed to improving efficiency, delivering excellent service, and supporting team success.
Overview
4
4
years of professional experience
Work History
Secretary
CUNIN CONSTRUCTION LLC
06.2025 - Current
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Answered multi-line phone system and enthusiastically greeted callers.
- Maintained daily report documents, memos and invoices.
- Scheduled appointments and conducted follow-up calls to clients.
- Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
- Entered data into system and updated customer contacts with information to keep records current.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Maintained accurate records of office expenses, assisting in budget preparation and cost control efforts.
- Utilized advanced software programs for data entry tasks that increased accuracy while minimizing errors.
Cashier Assistant Manager
A Matter Of Health
08.2023 - Current
- Enhanced customer satisfaction by providing efficient and friendly service at the cashier counter.
- Built positive relationships with customers to increase repeat business.
- Quickly and accurately counted drawers at start and end of each shift.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Handle returns and exchanges professionally, resolving customer issues while adhering to stores policies.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
- Helped customers complete purchases, locate items, and join reward programs.
Retail Sales Associate
The Loop
10.2021 - 03.2022
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
- Promoted special offers and events by engaging with customers on the sales floor, driving awareness of promotions and boosting sales conversion rates.
- Contributed to loss prevention efforts by maintaining vigilant awareness of potential theft risks on the sales floor and reporting suspicious activities as required.
- Utilized product knowledge to make recommendations, tailoring suggestions to customer needs.
Education
High School Diploma -
Spring Valley High School
Spring Valley, NYSkills
- Customer complaint resolution
- Teamwork and collaboration
- Willingness to learn
- Proficient in cash handling
- Punctual and reliable
- Effective relationship management
- Active listening
- Verbal and written communication
- Office administration
- Appointment scheduling
- File management
- Calendar management
LANGUAGES
Spanish - Native or Bilingual
Native or Bilingual
English - Full Professional
Full Professional
Timeline
Secretary
CUNIN CONSTRUCTION LLC
06.2025 - Current
Cashier Assistant Manager
A Matter Of Health
08.2023 - Current
Retail Sales Associate
The Loop
10.2021 - 03.2022
High School Diploma -
Spring Valley High School
Professional Reference
Edisson Guambana
Job Title: Office Manager and Marketing
Company: Cunin Construction LLC
Phone: (914) 608-9581
Email: office@cuninny.com
Relationship: Manager and Supervisor
Hocine
Job Title: Floor Manager
Company: A Matter of Health
Phone: (845) 627-3333
Relationship: Manager and Supervisor
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