Rosmery Gomez
Miami Gardens,FL
Summary
Highly-qualified Housekeeping Supervisor offering 5 years of hospitality experience. Hands-on manager and team leader dedicated to providing high-quality, efficient housekeeping operations in support of all guest needs. Confident leader experienced in janitorial work. Motivates, trains and manages team to meet expectations every day. Knowledgeable about chemical handling, safety and cleaning procedures.
Overview
9
9
years of professional experience
Work History
Senior Housekeeping Supervisor
Holiday Inn Express Hotel Suites
07.2021 - 11.2023
- Enhanced overall guest satisfaction by implementing efficient housekeeping procedures and maintaining high standards of cleanliness.
- Streamlined room cleaning processes for faster turnover times, resulting in increased guest satisfaction ratings.
- Trained and mentored junior housekeeping staff, improving their skills and performance levels.
- Conducted regular inspections of assigned areas to ensure compliance with cleanliness and safety standards, ensuring a safe environment for both guests and staff.
- Developed efficient inventory management systems for cleaning supplies, reducing waste and lowering expenses.
CNA Student
Riviera Health Resort
05.2019 - 02.2020
- Improved patient comfort by providing compassionate and empathetic care.
- Assisted patients with daily living activities for enhanced quality of life.
- Maintained a clean and safe environment, reducing the risk of infection and falls.
- Collaborated with interdisciplinary healthcare teams to ensure optimal patient care outcomes.
- Demonstrated adaptability by working in fast-paced environments and managing multiple tasks simultaneously.
Housekeeper
Holiday Inn Suites
02.2015 - 08.2018
- Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Reduced the need for deep cleanings by consistently addressing minor maintenance issues.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
Education
Maestria - Maestria
Miguel Diosdado Pimentel
Villa Clara,Cuba09.2012
Skills
- Workload prioritization
- Health and safety compliance
- Task Delegation
- Motivational Skills
- Staff evaluations
- Task assignment
- Cleaning practices
- Staff Scheduling
- Ordering cleaning supplies
Timeline
Senior Housekeeping Supervisor
Holiday Inn Express Hotel Suites
07.2021 - 11.2023
CNA Student
Riviera Health Resort
05.2019 - 02.2020
Housekeeper
Holiday Inn Suites
02.2015 - 08.2018
Maestria - Maestria
Miguel Diosdado Pimentel