Rosnely Mordan Troncoso
Dayton,OH
Summary
Motivated Psychology Student with Strong Research and Analytical Skills. Solid foundation in research methods, cognitive psychology, and behavioral science, recognized for a strong work ethic and dedication. Skilled in clear communication, critical thinking, and data analysis. Committed to applying innovative approaches to advance organizational goals and psychological research. Eager to contribute effectively during internships and job opportunities while pursuing professional growth.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Campus Ambassador
University of Dayton
Dayton, MA
08.2024 - Current
- Assisted customers in finding the right products for their needs.
- Attended weekly staff meetings to discuss progress and challenges faced by the department.
- Assisted with training camp staff on program and procedures.
Camp Counselor
University of Dayton Campus Recreation
Dayton, OH
06.2024 - 08.2024
- Facilitated group problem-solving discussions to build positive relationships among campers.
- Encouraged camper participation in recreational activities through enthusiastic leadership style.
- Helped campers build confidence and self-esteem through consistent guidance and mentoring.
Insurance Assistant
Safety Insurance
Downtown Boston, MA
09.2022 - 06.2024
- Maintained accurate documentation of customer information according to company policy.
- Performed data entry tasks related to customer accounts and transactions.
- Created spreadsheets tracking sales statistics, customer data, policy changes.
Teacher's Assistant
826 Boston
Boston, MA
09.2021 - 06.2022
- Assisted teachers with creating and maintaining a safe, orderly learning environment.
- Led after-school programs focused on developing skills in areas like art, music, science, reading comprehension.
- Provided individualized assistance to students with special needs in the classroom.
Office Assistant
ABCD, Action for Boston Community Development
Dorchester, MA
09.2019 - 03.2021
- Provided administrative support to staff members, including copying and scanning documents, filing paperwork, and ordering supplies.
- Organized office operations and procedures, such as managing calendars, scheduling appointments, preparing reports and maintaining records.
- Answered incoming calls in a professional manner and directed callers to the appropriate personnel.
Education
Psychology
University of Dayton
Dayton, OH05-2027
Skills
- Customer Service
- Team Management
- First Aid and CPR
- Teamwork and Collaboration
- Progress Reporting
- Research
Affiliations
- Baton twirling 2016-2019
- Volunteer work 2019 - present
- Intramurral Sports Freshman year
Certification
- CPR Certified
Timeline
Campus Ambassador
University of Dayton
08.2024 - Current
Camp Counselor
University of Dayton Campus Recreation
06.2024 - 08.2024
Insurance Assistant
Safety Insurance
09.2022 - 06.2024
Teacher's Assistant
826 Boston
09.2021 - 06.2022
Office Assistant
ABCD, Action for Boston Community Development
09.2019 - 03.2021
- CPR Certified
Psychology
University of Dayton
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