Ross Alpert
Apollo Beach,FL
Summary
Goal-oriented manager with distinguished experience in sales industries and proven leadership abilities. Expert in increasing productivity and customer satisfaction while driving revenue and sales. Committed to streamlining procedures while optimizing employee talent. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
18
18
years of professional experience
Work History
Sales Manager
CertaPro Painters
01.2020 - 03.2023
- Ran and built the company from a million dollar company to a multi-million dollar company for my Father
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
- Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
- Sales man of the year 2020, 2021 & 2022
Security Manager
SDCM Restuarant Group
01.2018 - 12.2019
- Kept team compliant with security protocols and appearance standards.
- Investigated incidents and wrote reports.
- Oversaw team of security officers and managed scheduling and performance evaluations.
- Coordinated protective service operations with other emergency response agencies.
- Developed improved training methods with focus on public safety and officer awareness.
- Conducted drills to keep security staff on alert and proficient with established plans.
Security Manager
RMD Group
01.2017 - 12.2018
- Kept team compliant with security protocols and appearance standards.
- Investigated incidents and wrote reports.
- Oversaw team of security officers and managed scheduling and performance evaluations.
- Coordinated protective service operations with other emergency response agencies.
Guard Team Supervisor
Triple Canopy
02.2010 - 11.2011
- Force Protection and Anti- Terrorism on a Department of Defense contract on Coalition Operations Base Speicher in Tikrit Iraq.
- Supervised over 350 Third Country National Guards protecting US soldiers deployed on base.
- Protecting the perimeter, entry control points, high traffic areas, and the Northern Command Facility.
- Conducted inspections, scheduling, shift change, mandatory training and qualifications.
Sergeat (Heavy Weapons Team Leader)
United States Army
09.2005 - 06.2009
- Trained, Supervisors, Lead soldiers in combat operations in support of Operation Iraqi Freedom 2006 & 2008-2009
- Planned and executed over 2000 combat missions over 2 deployments
- Collaborated with troops assigned in military area to maneuver against enemy forces and positions.
- Coordinated with leadership to verify support for deployment and redeployment operations.
- Performed inspections of small arms issues to determine serviceability and condition, modifications required and extent of repairs necessary.
- Small Unmanned Aerial Vehicle certification
- Guaranteed strict accountability by safeguarding weapons and ammunition, accounting for equipment valued at $1,000,000.
- Combat Infantryman's Badge recipient
Education
Bachelor of Science - Criminal Justice
University of New Haven
West Haven, CT01.2012
Infantry
School Of Infantry
Fort Benning, GA12.2005
High School Diploma -
Newtown High School
Sandy Hook, CT06.2002
Skills
- Sales Tracking
- Market Research
- Sales Operation
- Performance Management
- Sales Team Training
- Strategic Account Development
- Territory Sales Management
- Lead Generation
- Staff Management
- Sales Reporting
- Strategic Planning
- Sales Planning
- Profitability Optimization
- Sales Strategy Development
- Operations
- Marketing Strategy
- Direct Sales
- Sales Operations
- Persuasive Negotiations
- Rapport and Relationship Building
- Risk Mitigation
- Goals and Performance
- Sales Expertise
- Compelling Sales Proposal Writer
Timeline
Sales Manager
CertaPro Painters
01.2020 - 03.2023
Security Manager
SDCM Restuarant Group
01.2018 - 12.2019
Security Manager
RMD Group
01.2017 - 12.2018
Guard Team Supervisor
Triple Canopy
02.2010 - 11.2011
Sergeat (Heavy Weapons Team Leader)
United States Army
09.2005 - 06.2009
Bachelor of Science - Criminal Justice
University of New Haven
Infantry
School Of Infantry
High School Diploma -
Newtown High School
Similar Profiles
Yianni GenarisYianni Genaris
Painter at CertaPro PaintersPainter at CertaPro Painters
Adam HolmesAdam Holmes
Commercial Business Development Manager at CertaPro Painters of Nashville and Middle TNCommercial Business Development Manager at CertaPro Painters of Nashville and Middle TN
Darlene SantanaDarlene Santana
Operations-manager at Jater Inc., CertaPro PaintersOperations-manager at Jater Inc., CertaPro Painters
Nathan LockettNathan Lockett
Commercial Project Superintendent at CertaPro PaintersCommercial Project Superintendent at CertaPro Painters
Kim BlackcloudKim Blackcloud
Post Closer and Loan Processor at Go Mortgage LLCPost Closer and Loan Processor at Go Mortgage LLC