Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Ross Behringer

Grand Rapids,MI

Summary

Seven years of account management within the CPG industry, with a specialized focus in food and beverages, and 18+ months of grocery retail leadership. Expert of interpersonal communication and customer relationship management. Advanced Spanish speaker.

Overview

13
13
years of professional experience

Work History

Account Manager

Team Gazelle
07.2022 - 02.2025
  • Managing uniform and equipment needs for 10+ soccer clubs serviced by Team Gazelle, while also servicing high school and college soccer programs.
  • Forecasting data to influence decisions in purchasing scenarios, up to $500k MSRP in value.
  • Echoing deep product knowledge from vendors, like Nike and Adidas, to properly educate customers and decision makers, and strengthen key relationships.
  • Providing top-tier customer service to local parents, players, coaches, and club directors to demonstrate the strength of local partnerships in the community.

Grocery Team Lead

Meijer
10.2020 - 07.2022
  • Managing shrink, while driving category sales of dry grocery, dairy, and frozen.
  • Effectively communicating with clear direction, mentoring and coaching team members to ensure area goals and merchandising standards are met.
  • Demonstrating an ability to successfully multitask, while managing and organizing department inventory.

Master of Ceremonies

Thrift Store Trivia
09.2017 - 10.2020

Using business development efforts to expand the client reach of a self-owned entertainment business.

Account Manager

Great Lakes Coca-Cola
08.2017 - 08.2018
  • Growing multiple beverage categories while meeting and exceeding sales goals for over 75 face-to-face accounts within grocery, convenience, and drug channels.
  • Responsible for managing and merchandising inventory, along with order writing.
  • Using live sales data and CRM to effectively address opportunities in each account.

Market Development Manager

Coca-Cola Refreshments
06.2014 - 08.2017
  • Foodservice and On-Premise Sales Team
  • Growing sales of multiple categories in existing accounts; expanding territory via business development.
  • Effectively utilizing CRM software and analyzing account-level sales data to influence decisions.
  • Face-to-face representative for hundreds of foodservice and vending accounts (ie: Eurest @ Amway HQ, Canteen vending, Chartwells K-12)

Retail Sales Merchandiser

Advantage Sales & Marketing
02.2012 - 12.2013
  • Pepsico Warehouse Sales Team
  • Growing retail sales by successfully creating incremental display space at Meijer, Spartan Nash, and Wal-Mart stores within territory.
  • Merchandising stock and introducing new products where applicable, while echoing deep product knowledge of core brands Quaker, Tropicana, and Gatorade.
  • Creating presentations to highlight opportunities and celebrate successes of our statewide sales team.

Education

Bachelor's of Business Administration - Food & CPG Marketing

Western Michigan University

Skills

  • Account management
  • Teamwork and collaboration
  • Customer relationship management (CRM)
  • Verbal and written communication
  • Attention to detail
  • Inventory management
  • Presentation skills
  • Analytical thinking
  • Customer service
  • Problem-solving
  • Flexible and adaptable
  • Multitasking

Languages

Spanish

Timeline

Account Manager

Team Gazelle
07.2022 - 02.2025

Grocery Team Lead

Meijer
10.2020 - 07.2022

Master of Ceremonies

Thrift Store Trivia
09.2017 - 10.2020

Account Manager

Great Lakes Coca-Cola
08.2017 - 08.2018

Market Development Manager

Coca-Cola Refreshments
06.2014 - 08.2017

Retail Sales Merchandiser

Advantage Sales & Marketing
02.2012 - 12.2013

Bachelor's of Business Administration - Food & CPG Marketing

Western Michigan University