Summary
Overview
Education
Skills
Timeline
Work History
Certification
Volunteer Experience
Willing To Relocate
Freelance - Upwork
SoftwareEngineer
Ross Branch

Ross Branch

Charlotte,NC

Summary

A results-driven data analyst with 5+ years of experience in helping organizations make strategic decisions based on data to support their business strategies. Well versed in the analysis of large and complex datasets in order to reveal opportunities for the expansion and improvement of the organization as well as in the monitoring of measurable KPIs to lead initiatives that result in business workflow and process improvements.

Overview

5
5
years of professional experience
1
1
Certificate

Education

Certification in Data Analysis and Visualization -

University of North Carolina at Charlotte
12.2023

Bachelor of Science - Exercise and Sport Science

Coastal Carolina University
12.2019

Certification in Data Analytics -

Google - Coursera

Skills

  • Tableau
  • Power BI
  • Power Query
  • Excel
  • Process Improvement
  • Resource Allocation
  • Inclusion
  • Community Engagement
  • Building Teams
  • Community Involvement
  • Data Management & Analysis
  • Visualization & Reporting

Timeline

Asset Analytics Technician II

MAA
05.2023 - Current

Service Quality Analyst

Sloan Appliance Service Inc.
09.2022 - 05.2023

Waste Services Optimization Analyst

Richland County
05.2020 - 03.2022

Certification in Data Analysis and Visualization -

University of North Carolina at Charlotte

Bachelor of Science - Exercise and Sport Science

Coastal Carolina University

Certification in Data Analytics -

Google - Coursera

Work History

Asset Analytics Technician II

MAA
05.2023 - Current
  • Collect data from building management systems to track the performance of property assets including HVAC units, lighting systems and elevators for 100+ units
  • Create dashboards and reports that give property managers and owners insights into asset performance, energy usage and maintenance schedules
  • Preserve records of maintenance, inspections and system performance to meet regulatory requirements and help with audits

Service Quality Analyst

Sloan Appliance Service Inc.
Cayce, SC
09.2022 - 05.2023
  • Steered the intake process with service teams to Sloan Appliances' data analytics platform, collaborating to gather and analyze document reporting requirements for performance insights
  • Defined clear functional requirements through user stories to guarantee accurate data capture of service metrics and reporting
  • Used Python programming to analyze the service data and make decisions on the readiness of the data for analysis, as well as to identify gaps and ensure that the data is in line with operational objectives for better decision making

Waste Services Optimization Analyst

Richland County
Columbia, SC
05.2020 - 03.2022
  • Applying Python and SQL to analyze complex datasets, finding trends and patterns in waste collection operations
  • Developed statistical models and data visualizations to optimize more than 20 service routes and increase operational efficiency
  • Utilized data driven insights to suggest process changes, enhancing resource allocation and decreasing operational expense

Certification

EPA Universal Certification

Volunteer Experience

Mary Jean's Dream Nonprofit Organization, Volunteer Data Analyst

Willing To Relocate

Charlotte, NC

Freelance - Upwork

https://www.upwork.com/freelancers/~01ba7e6f59804c5841?mp_source=share

Ross Branch