A results-driven data analyst with 5+ years of experience in helping organizations make strategic decisions based on data to support their business strategies. Well versed in the analysis of large and complex datasets in order to reveal opportunities for the expansion and improvement of the organization as well as in the monitoring of measurable KPIs to lead initiatives that result in business workflow and process improvements.
Overview
5
5
years of professional experience
1
1
Certificate
Education
Certification in Data Analysis and Visualization -
University of North Carolina at Charlotte
12.2023
Bachelor of Science - Exercise and Sport Science
Coastal Carolina University
12.2019
Certification in Data Analytics -
Google - Coursera
Skills
Tableau
Power BI
Power Query
Excel
Process Improvement
Resource Allocation
Inclusion
Community Engagement
Building Teams
Community Involvement
Data Management & Analysis
Visualization & Reporting
Timeline
Asset Analytics Technician II
MAA
05.2023 - Current
Service Quality Analyst
Sloan Appliance Service Inc.
09.2022 - 05.2023
Waste Services Optimization Analyst
Richland County
05.2020 - 03.2022
Certification in Data Analysis and Visualization -
University of North Carolina at Charlotte
Bachelor of Science - Exercise and Sport Science
Coastal Carolina University
Certification in Data Analytics -
Google - Coursera
Work History
Asset Analytics Technician II
MAA
05.2023 - Current
Collect data from building management systems to track the performance of property assets including HVAC units, lighting systems and elevators for 100+ units
Create dashboards and reports that give property managers and owners insights into asset performance, energy usage and maintenance schedules
Preserve records of maintenance, inspections and system performance to meet regulatory requirements and help with audits
Service Quality Analyst
Sloan Appliance Service Inc.
Cayce, SC
09.2022 - 05.2023
Steered the intake process with service teams to Sloan Appliances' data analytics platform, collaborating to gather and analyze document reporting requirements for performance insights
Defined clear functional requirements through user stories to guarantee accurate data capture of service metrics and reporting
Used Python programming to analyze the service data and make decisions on the readiness of the data for analysis, as well as to identify gaps and ensure that the data is in line with operational objectives for better decision making
Waste Services Optimization Analyst
Richland County
Columbia, SC
05.2020 - 03.2022
Applying Python and SQL to analyze complex datasets, finding trends and patterns in waste collection operations
Developed statistical models and data visualizations to optimize more than 20 service routes and increase operational efficiency
Utilized data driven insights to suggest process changes, enhancing resource allocation and decreasing operational expense
Certification
EPA Universal Certification
Volunteer Experience
Mary Jean's Dream Nonprofit Organization, Volunteer Data Analyst