Ross Brown
Greenwood,IN
Summary
Detail-oriented team player with over 40 years of experience as a musician and organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable, successful at managing multiple priorities with a positive attitude. Always eager to take on added responsibilities to meet team goals.
Overview
20
20
years of professional experience
Work History
Private Guitar Instructor
Self
09.2003 - Current
- Provided guitar instruction to students of varying age and skill levels.
- Developed lesson curriculum based on student skill level.
- Built rapport with students and family members.
- Created and distributed invoices to clients to foster timely payment.
- Created interactive activities to engage students and maximize learning.
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Assistant Manager
Road Ranger
05.2023 - 10.2023
- Provide fast and friendly customer service
- Operating point-of-sale systems
- Maintain a clean image throughout
- Proven customer retention and regained former customers.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Developed strategy to increase sales and drive profits.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
Project Manager
Universal Lighting
03.2010 - 01.2018
- Managed all size lighting projects from baseball diamonds to large US Air Force Bases; inventory, staffing, payroll, vendor relations
- Managed travel lighting crews of 10+ employees
- Responsible for the overall safety, quality, direction, completion, and financial outcome of projects.
- Recruited and oversaw personnel to achieve performance and quality targets.
- Coordinated with cross-functional teams to resolve project issues and mitigate risks.
- Monitored project performance to identify areas of improvement and make adjustments.
Education
High School Diploma -
Martinsville High School
Martinsville, IN06.1987
Airman Brown - Weapons Maintenance
United States Air Force
Texas06.1987
Skills
- Reliable
- Hard Working
- Determine Stock Needs
- Interact positively with vendors and customers
- Strong ability communicate effectively and appropriately with a wide variety of people
- Management
- Maintain inventory and minimize waste and pilferage
- Developing goals and plans to achieve them
- Hiring, training, and developing talent
- One-On-One Instruction
- Student Rapport
- Attention To Detail
- Customer Service
- Day-To-Day Operations
- Store management
Timeline
Assistant Manager
Road Ranger
05.2023 - 10.2023
Project Manager
Universal Lighting
03.2010 - 01.2018
Private Guitar Instructor
Self
09.2003 - Current
High School Diploma -
Martinsville High School
Airman Brown - Weapons Maintenance
United States Air Force
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