Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic
ROSS DAVIS-JURA

ROSS DAVIS-JURA

Rogersville,MO

Summary

Experienced in educational program development and team leadership, aimed at improving clinical training initiatives. Demonstrated ability to work with cross-functional teams to boost productivity, managing key projects and implementing innovative processes that foster organizational growth. Strong analytical capabilities in evaluating performance and aligning training strategies with executive priorities.

Overview

14
14
years of professional experience

Work History

Senior Nurse Case Manager Clinical Support Lead

Optum/Somatus
01.2021 - Current
  • Managed education initiatives across KRS enterprise, collaborating with domestic and international partners.
  • Developed comprehensive training materials and implemented online delivery solutions for nurse case manager and health advocate roles.
  • Executed full educational solutions for international partners, focusing on management and nonclinical staff in the Philippines.
  • Achieved decreased attrition rates among new hires within first 12 months and enhanced satisfaction for existing teammates.
  • Conducted monthly call evaluations and metric assessments for two teams, providing feedback and goal-setting strategies.
  • Designed and implemented a team to handle high hire flux to meet client needs, decrease non-productive time, and decrease attrition/quick quits.

Nurse Case Manager

Optum
02.2017 - 01.2021
  • Managing a case load of CKD and ESRD members assisting in meeting their Maslow's Hierarchy of Needs along with social determinants of health.
  • Educating members on importance of maintaining kidney function, transplant, and transition to ESRD.
  • Responsibly utilizing resources to meet members needs through a comprehensive method of success with proven IOI and ROI.
  • Participated as a mentor and on committees such Culture Ambassador and NPS to educate teammates.

Educator Senior Clinical/Division Nurse Manager/Facility Administrator/Nurse

DaVita
01.2012 - 12.2016
  • Grew from inpatient nurse to clinic nurse, facility administrator, divisional nurse manager, to head of a regions education department.
  • Head educator for Maryland, DC, and half of Virginia educating and delivering training solutions for PCT and RN's.
  • Worked with RODs and FA's to transition to STAR training through cross solution training.
  • Reviewed and implemented change to meet national, state, and DaVita standards in regards to training and job aids.

Education

Associate Degree - Nursing

Chemeketa Community College
Salem, Oregon
01.2010

Skills

  • Project management
  • Task prioritization
  • Effective communication
  • Camtasia proficiency
  • Corporate communications
  • Content development
  • Team leadership
  • Regulatory compliance
  • Quality improvement
  • Conflict resolution
  • Data analysis
  • Performance evaluation
  • Coaching and mentoring
  • Program development
  • Healthcare regulations
  • Chronic disease management
  • Multidisciplinary collaboration

Accomplishments

  • Decreased New Hire Attrition: Reduced attrition by 10% and while decreasing quick quit cost by $75,026 over 12 months.
  • Team Leadership: Successfully led diverse teams in high-pressure environments, fostering collaboration and boosting productivity.
  • Implemented Global Training: Developed education solution for international staff navigating cultural and learning differentials.

Timeline

Senior Nurse Case Manager Clinical Support Lead

Optum/Somatus
01.2021 - Current

Nurse Case Manager

Optum
02.2017 - 01.2021

Educator Senior Clinical/Division Nurse Manager/Facility Administrator/Nurse

DaVita
01.2012 - 12.2016

Associate Degree - Nursing

Chemeketa Community College

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