Ross D. DeGroff
Northville,MI
Summary
Sales expert prepared for leadership roles. Proven ability to drive revenue growth and enhance client relationships. Strong focus on team collaboration and achieving results. Known for adaptability, strategic planning, and effective communication. Skilled in market analysis, lead generation, and negotiation.
Overview
27
27
years of professional experience
Work History
Sales Manager
PREFERRED PACKAGING SOLUTIONS
08.2023 - Current
- Developed and implemented sales strategies to enhance market penetration and customer engagement.
- Built strong relationships with key clients, improving customer loyalty and retention rates.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
- Consistently met or exceeded quarterly sales targets through diligent effort and persistence in closing deals.
- Negotiated contracts with vendors and suppliers, ensuring the best pricing and terms for company profitability.
- Developed comprehensive product knowledge, enabling tailored solutions for clients'' specific needs.
Account Manager
INDUSTRIAL PACKAGING CORPORATION
03.2001 - Current
- Negotiated contract prices, terms of sales and service agreements for all customers.
- Developed sales strategies and techniques for clients to tailor and deliver custom solutions.
- Collaborated cross functionally to ensure streamlined communication to deliver effective and efficient results.
- Assumed Quality Manager responsibilities for ISO program installation and purchasing responsibilities as needed.
- Addressed inquiries relating to accounting, billing, and service delivery to maintain and enhance client satisfaction.
- Prepared and presented weekly, monthly, and quarterly fiscal and sales reports to Executive Officers and managers.
- Fostered lasting relationships through effective communication and timely response, resulting in long-term loyalty and a rapidly expanded client base.
Account Representative
VICTORY PACKAGING CORPORATION
01.1999 - 03.2001
- Lead monthly sales meetings and necessary sales training.
- Oversaw sales presentations and pitches to all corporate regional managers.
- Achieved 110% of company defined quota attainment each quarter during employment.
- Contributed to regional and national sales initiatives, leading to expanding market penetration.
- Nurtured existing customer relationships while expanding my clientele and network to acquire new business.
Account Representative
COVE CONTAINER CORPORATION
01.1999 - 03.2001
- Built a non-existing customer base into $1 million in annual sales within two years.
- Acted as liaison between mills, vendors, and distribution facilities.
- Managed accounts receivable and lowered past due invoice aging back to terms.
- Attended trade shows to broaden product base and untapped markets.
Education
Bachelor of Arts - College of Communications
Michigan State University
East Lansing, MI12.1991
Skills
- Account Development
- Account Management and Retention
- Pricing Strategy
- Contract Negotiations
- Strong Written and Verbal Communication
- Relationship building
- Product knowledge
- Verbal and written communication
- Client relationship management
- Sales team training
Timeline
Sales Manager
PREFERRED PACKAGING SOLUTIONS
08.2023 - Current
Account Manager
INDUSTRIAL PACKAGING CORPORATION
03.2001 - Current
Account Representative
VICTORY PACKAGING CORPORATION
01.1999 - 03.2001
Account Representative
COVE CONTAINER CORPORATION
01.1999 - 03.2001
Bachelor of Arts - College of Communications
Michigan State University