Ross DeVore
Ronkonkoma,NY
Summary
Attain a Management, Account Executive or Sales position where my vast expertise along with exceptional interpersonal skills and relationship building will allow me to exceed expectations and advance company growth while also allowing for upward mobility within the company.
Driven Business Professional with experience in sales, management, operations, marketing, banking, finance and commodities markets. Leader of sales team, operations and sales trainer. Demonstrated expertise in cultivating relationships with business partners, clients and existing customer base. Expert in marketing via phone, e-mail, social media and joint partnership. Recognized as top producer in the nation. Dynamic Account Manager offering expertise in building partnerships, retaining key accounts and enhancing profit channels. Strong leader with proficiency in growing professional network, influencing decision-makers and devising successful strategies. Collaborative and strategic team leader with robust background in customer relationship management.
Overview
20
20
years of professional experience
Work History
Manager
Kelly's Ale House
10.2018 - Current
- Maintaining front & back of the house operations of a family owned restaurant on a part time basis
- Responsibilities include inventory control, money handling, customer service, menu design, hiring, firing & scheduling.
Mortgage Consultant
WELLS FARGO HOME MORTGAGE
10.2019 - 04.2023
- A division of Wells Fargo Bank that provides financing to new homeowners and current homeowners with over 10,000 mortgage bankers in the home financing division
- Facilitate new home purchases and home refinancing with sales ranging from $1 million to $6 million per month
- Solicit new business from current book of business as well as strategic partners, including realtors, attorneys, and financial advisors
- Landed the Visiting Nurse Service of New York as a client, which is projected to increase sales by 10% to 20% year over year
- Designed cost benefit program for all employees, marketing program on company's intranet and making multiple sales calls to local offices.
Sr. Financial Consultant, Sales Supervisor, Training Specialist
Strategic Financial Solutions
04.2016 - 07.2018
- Oversaw new hires and assist in sales development techniques to improve individual and overall sales
- Operations experience
- Inside sales to assist clients in regaining control of their financial future through consultation of managing, modifying and having their unsecured debts satisfied in a 2 - 5 year time frame
- Inside sales with a 1 - 3 call close cycle
- Skills required are vast knowledge of product, consistency, persistence, fast thinking and a tactical approach to close deals
- Monthly sales have exceeded 1.50 Million Dollars
- Recognized for Implementing more efficient processes for sales and marketing
- Recognized as a top producer.
Sr. Loan Officer/Sales Supervisor
FLAGSTAR BANK, FSB
10.2013 - 04.2016
- A $10 Billion Federal Savings bank headquartered in Troy, MI, providing community banking in banking states and originating home mortgages in all 50 states, a Top 10 mortgage originator in both Conventional and FHA/ VA loans
- Oversaw group of loan officer, managed pipeline to ensure we met monthly/quarterly & yearly goals
- Assisted with onboarding new hires and saw that they met their short term & long term goals
- Residential mortgage origination
- Conduct sales, marketing, prospecting and customer service of clients looking for residential financing
- Coordinate meetings and proposals for existing customers, referral partners and prospective clients
- Manage multiple accounts and prospective clients at one time, with direct follow up, e- mail marketing & social media
- Provide financial analysis and pricing for clients
- Conduct in-depth needs analysis of referral partners to meet and exceed client expectations
- Cultivate new business relationships with strategic partners and nurture existing relationships.
Mortgage Consultant
Wells Fargo Home Mortgage
08.2003 - 10.2013
- A division of Wells Fargo Bank that provides financing to new homeowners and current homeowners with over 10,000 mortgage bankers in the home financing division
- Facilitate new home purchases and home refinancing with sales ranging from $1 million to $6 million per month
- Solicit new business from current book of business as well as strategic partners, including realtors, attorneys, and financial advisors
- Recognized as top 100 producer nationally for sales in dollar volume for two consecutive years
- Landed the Visiting Nurse Service of New York as a client, which is projected to increase sales by 10% to 20% year over year
- Designed cost benefit program for all employees, marketing program on company's intranet and making multiple sales calls to local offices.
Education
Bachelor of Science in Business Management & Finance -
State University of New York
New York, NY12.1998
Skills
- Training & Development
- Inventory
- Operations
- Scheduling
- Inventory Management
- Retail Sales
- Payroll
- Financial Analysis
- Business Management
- Operations Management
- Inside Sales
- Fair Housing Regulations
- CRM Software
- Outside Sales
- Business Development
- Process Improvement
- Financial Management
- Business Administration
- Marketing
- Business Planning
- Sales Management
- Customer Relationship Management (CRM)
- Key Performance Indicators
- Team Leadership
- Negotiation
- Lead Generation
- Complex Problem-Solving
- Time Management
- Sales Techniques
- Risk Management
- Problem Solving
- Quality Assurance
- Organizational Skills
- Effective Communication
- Budget Management
- Supply Chain Management
- Decision Making
- Emotional Intelligence
- Change Management
- Marketing Strategy
- Cost Control
- Customer Service
- Schedule Management
- Interpersonal Relations
- MS Office
- Decision-Making
- Problem Resolution
- Needs Assessment
- Negotiation and Conflict Resolution
- Teamwork and Collaboration
- Computer Skills
Core Knowledge Skill Areas
- Inventory Control
- Ordering
- Distribution
- Cash Management
- CRM Expert
- New Business Development
- Account Management
- Operations Management
- Cost/Benefit Analysis
- Financial Analysis
- Market Analysis
- Needs Assessment
- Client Relations
- Lead Generation
- Marketing
- Marketing Strategies & Customer Services
Timeline
Mortgage Consultant
WELLS FARGO HOME MORTGAGE
10.2019 - 04.2023
Manager
Kelly's Ale House
10.2018 - Current
Sr. Financial Consultant, Sales Supervisor, Training Specialist
Strategic Financial Solutions
04.2016 - 07.2018
Sr. Loan Officer/Sales Supervisor
FLAGSTAR BANK, FSB
10.2013 - 04.2016
Mortgage Consultant
Wells Fargo Home Mortgage
08.2003 - 10.2013
Bachelor of Science in Business Management & Finance -
State University of New York
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