Ross Franklin
Pelham,AL
Summary
Successful Owner/Operator with expertise in turf industry and insights on competitors and clientele. Knowledgeable in ornamental, pest and turf chemical application with solid background as Owner/Operator. Proven ability to manage operational aspects efficiently and drive business growth through strategic planning and execution. Demonstrated strong leadership and problem-solving skills, consistently ensuring high-quality service and customer satisfaction.
Overview
27
27
years of professional experience
Work History
Owner/Operator
Self-employeed
03.2008 - Current
- Oversaw and streamlined business functions for efficiency.
- Delivered high-quality service, resolved complaints, and built lasting client relationships.
- Managed stock levels, ordered supplies, and reduced waste.
- Implemented strategies to grow brand awareness and revenue.
- Assessed income/expenses, improved cash flow, and negotiated vendor contracts.
- Maintained licenses, permits, and safety protocols.
- Hired, trained, and motivated staff to meet operational standards.
- Built supplier partnerships, engaged in community events, and fostered industry connections.
- Kept facilities and equipment functional and organized.
- Adjusted strategies to meet changing customer demands and market opportunities.
GIS Technician
Alabama Power
02.2006 - 01.2008
- Conducted spatial analysis using ArcGIS to support project planning and decision-making.
- Developed and maintained geospatial databases, ensuring data integrity and accessibility.
- Collaborated with cross-functional teams to integrate GIS solutions into existing workflows.
- Created detailed maps and visualizations to communicate complex data effectively to stakeholders.
Project Manager
Southeastern Repro Graphics
01.1999 - 12.2006
- Led cross-functional teams to ensure project alignment with client specifications.
- Streamlined project workflows by implementing effective scheduling and resource allocation strategies.
- Mentored junior project managers in best practices for project execution and stakeholder engagement.
- Analyzed project outcomes to identify areas for continuous improvement and process optimization.
- Coordinated with vendors to secure necessary materials and services within budget constraints.
- Developed comprehensive project plans, outlining timelines, deliverables, and key milestones for stakeholders.
- Established quality control measures to maintain high standards in project deliverables and client satisfaction.
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
Education
Associate of Science - General Business
Mississippi Delta Community College
Moorhead, MSSkills
- Operational efficiency management
- Comprehensive documentation skills
- Staffing management
- Strategic business planning
- Workforce development
- Effective sales negotiation
- Inventory control
- Payroll management
- Strategic marketing planning
- Customer relationship development
Timeline
Owner/Operator
Self-employeed
03.2008 - Current
GIS Technician
Alabama Power
02.2006 - 01.2008
Project Manager
Southeastern Repro Graphics
01.1999 - 12.2006
Associate of Science - General Business
Mississippi Delta Community College