Ross Gonzales
Edina,TX
Summary
With a proven track record at Landtitle Texas, I excel in title examination and problem-solving, ensuring meticulous accuracy in property transactions. My adaptability and commitment to continuous education have fostered significant improvements in workflow efficiency. I bring a blend of expert real estate knowledge and strong organizational skills, driving successful outcomes in fast-paced environments. Proven track record of maintaining efficient office operations. Expertise in scheduling and coordinating meetings, managing travel and expense reports, and transcribing minutes.
Overview
7
7
years of professional experience
Work History
Title Abstractor/Title Examiner Assistant
Landtitle Texas
06.2021 - Current
- Analyzed chain of title documents, identifying gaps in ownership history that could impact future sales or developments.
- Ensured accuracy in title abstracts by meticulously reviewing property documents and identifying potential discrepancies.
- Organized client files effectively, ensuring easy access to vital documentation when needed during the closing process.
- Conducted thorough due diligence investigations to uncover potential liens or encumbrances on properties before finalizing transactions.
- Actively participated in industry networking events to develop professional connections that enhanced business growth opportunities.
- Trained new team members on industry best practices, fostering a knowledgeable and efficient work environment.
- Analyzed title documents to identify potential issues and resolve any discrepancies.
- Utilized various online databases and public land records to verify ownership information.
- Conducted comprehensive title searches to maintain accuracy and compliance of real estate transactions.
- Reduced errors in title examinations through diligent verification of property records and legal descriptions.
- Streamlined the title search process for faster turnaround times with meticulous attention to detail.
- Leveraged technology tools and software to optimize workflow processes within the department.
- Organized and prepared tax and title documents to transfer ownership of property.
- Researched ownership interests and liens on real estate properties.
- Greeted guests in with friendliness and professionalism.
- Assisted manager in all aspects of business operations.
- Demonstrated adaptability by quickly mastering new software applications as needed for various tasksprojects.
CEO
Lagoona Company Enterprise LLC
06.2024 - Current
- Created a positive work culture, resulting in increased employee satisfaction and retention rates.
- Improved organizational structure by reallocating resources and redefining roles for greater efficiency.
- Secured financing for critical projects through negotiation of favorable loan terms with financial institutions or investors.
- Ensured regulatory compliance by developing robust policies, procedures, and internal controls.
- Developed key operational initiatives to drive and maintain substantial business growth.
Multi Service Manager
Medi Weightloss Clinic
05.2019 - 12.2020
- Supported team members by promptly completing typing tasks, contributing to overall project success.
- Improved document organization by efficiently managing electronic and paper filing systems.
- Boosted customer satisfaction with prompt and accurate responses to inquiries via phone and email.
- Enhanced office efficiency by maintaining a clean, organized workspace for optimal productivity.
- Enhanced departmental workflow through diligent scheduling of appointments, meetings, and conference calls using calendar management tools.
- Organized and prioritized proofreading, spell checking, document filing and data entry.
- Organized and maintained precise confidential personnel files.
- Verified data entered into database by reviewing, correcting and deleting data.
- Handled sensitive materials with care, ensuring no damage occurred during transportation or storage periods.
- Trained new staff on correct procedures, compliance requirements, and performance strategies.
- Responded to telephone, email and in-person inquiries regarding reservations, hotel information and guest concerns.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Handled tasks and responsibilities for front office employees during periods of understaffing.
- Optimized room inventory management, resulting in reduced overbooking occurrences.
Tennis Pro Shop Manager
McAllen Country Club
06.2017 - 08.2018
- Managed inventory effectively, ensuring optimal stock levels for popular items and seasonal demands.
- Improved efficiency by implementing digital systems for record-keeping tasks such as inventory tracking or sales reports.
- Regularly evaluated inventory turnover rates to make informed decisions about restocking needs or discontinuing products.
- Oversaw financial aspects of the shop including budgeting, expense tracking, and reporting to upper management.
- Increased customer satisfaction by providing exceptional service and product knowledge in the Tennis Pro Shop.
- Analyzed sales data to identify trends and adjust product offerings accordingly for maximum profitability.
- Developed successful marketing strategies for promoting special events, sales, and new product launches.
- Maintained a clean, welcoming environment in the shop that encouraged return visits from customers.
- Trained new staff members on store procedures, products offerings, and customer service best practices.
- Interacted well with customers to build connections and nurture relationships.
Education
No Degree - Business Management
The University of Texas Rio Grande Valley
Edinburg, TX12.2025
No Degree - Biology Pre-Med
Texas Tech Univisity
Lubbock, United StatesSkills
- Continuing Education Commitment
- Real estate knowledge
- Tax Lien Verification
- Title Insurance Understanding
- Property Research Proficiency
- Ownership History Tracing
- Public Records Navigation
- Title Examination Expertise
- Legal Document Analysis
- Land Survey Familiarity
- Easement Identification
- Teamwork and Collaboration
- Problem-Solving
- Problem-solving abilities
- Time Management
- Multitasking
- Multitasking Abilities
- Attention to Detail
- Organizational Skills
- Adaptability and Flexibility
- Data Entry
- Decision-Making
- Document Management
- File Maintenance
- Database entry
- Cash Handling
- Billing and coding
- Filing systems
- Mail Sorting
- Schedule and calendar management
- Spreadsheet development
- Basic accounting
- Database Management
- Proofreading
Hobbies
In my free time I enjoy watching sports and playing video games. I am a big fan of the Call of Duty pro league. The main sport I play is golf.
Timeline
CEO
Lagoona Company Enterprise LLC
06.2024 - Current
Title Abstractor/Title Examiner Assistant
Landtitle Texas
06.2021 - Current
Multi Service Manager
Medi Weightloss Clinic
05.2019 - 12.2020
Tennis Pro Shop Manager
McAllen Country Club
06.2017 - 08.2018
No Degree - Business Management
The University of Texas Rio Grande Valley
No Degree - Biology Pre-Med
Texas Tech Univisity
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