Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Ross Gonzalez

Austin,TX

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Human Resources Associate

Accenture
Austin, TX
07.2022 - Current
  • In my current role, I handle employee inquiries related to termination emails and drafting offer letters and repayment letters according to company guidelines. I enforce policies utilizing HRIS, Workday, and Salesforce, while also resolving employment-related disputes with a focus on confidentiality and legal compliance. I provide guidance to managers on personnel matters, conducting background checks for new hires through HireRight, and led exit interviews for terminated employees. Additionally, I play a key role for Involuntary exits and sending out emails accordingly while working/assisting with ERBP's and legal partner's.

Intellectual Property Analyst

Accenture
Austin, TX
01.2021 - 06.2022
  • Using online tools/resources and following policy guidelines to assure client needs are met. Investigates and resolves issues within a timely manner.
  • Review intellectual property claims to determine if they contain fraudulent activity and classify according to policy.
  • Remained Knowledgeable on key workflow changes, operational guidelines, and policy updates.
  • Identified opportunities for process improvements across the organization.
  • Reviewed existing systems and processes for accuracy and compliance with regulations.
  • Participated in regular meetings with management to assess and address issues and identify and implement improvements.
  • Maintained user confidence and protected operations by keeping information confidential.

Education

COLLEGE - Computer Networking & Troubleshooting

Lamar Institute of Technology
01.2018

HIGH SCHOOL -

Nederland High School
Nederland, TX
05.2012

Skills

  • Employee Onboarding
  • Training and Mentoring
  • Confidential Document Control
  • Benefits Administration
  • HR Services
  • HR Policy/Procedure Development
  • Complex Problem-Solving
  • Excellent Communication
  • Attention to Detail
  • Compensation and Payroll
  • Human Resources Support
  • Microsoft Office Suite
  • Exit Interviews
  • Background Checks
  • Settlement Disputes
  • Involuntary Exits

Certification

  • Google IT Support Professional

Timeline

Human Resources Associate

Accenture
07.2022 - Current

Intellectual Property Analyst

Accenture
01.2021 - 06.2022

COLLEGE - Computer Networking & Troubleshooting

Lamar Institute of Technology

HIGH SCHOOL -

Nederland High School
Ross Gonzalez