Ross Gonzalez
Austin,TX
Summary
Highly motivated and proactive professional with a strong work ethic and a proven ability to adapt quickly to new challenges and environments. Demonstrates exceptional interpersonal and communication skills, enabling effective collaboration with diverse teams and stakeholders. Self-driven and reliable, skilled at working independently with minimal supervision.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Human Resources Associate
Accenture
07.2022 - Current
- Managed end-to-end employee exit processes, including conducting exit interviews, coordinating offboarding activities, and ensuring proper documentation and compliance with company policies.
- Administered leave of absence programs such as FMLA, ADA, and personal leave, ensuring timely and accurate processing while maintaining confidentiality and adherence to legal requirements.
- Collaborated with managers and employees to assess and implement reasonable workplace accommodations under ADA, fostering an inclusive and supportive work environment.
- Maintained detailed records of leave and accommodation requests, monitored return-to-work plans, and provided guidance to ensure smooth transitions and minimal disruption to business operations.
- Served as a resource for employees and leadership on leave policies, accommodation options, and related compliance matters, promoting clear communication and understanding.
Intellectual Property Analyst
Accenture
01.2021 - 06.2022
- Using online tools/resources and following policy guidelines to assure client needs are met. Investigates and resolves issues within a timely manner.
- Review intellectual property claims to determine if they contain fraudulent activity and classify according to policy.
- Remained Knowledgeable on key workflow changes, operational guidelines, and policy updates.
- Identified opportunities for process improvements across the organization.
- Reviewed existing systems and processes for accuracy and compliance with regulations.
- Participated in regular meetings with management to assess and address issues and identify and implement improvements.
- Maintained user confidence and protected operations by keeping information confidential.
Education
Associate's Degree - Computer Networking & Troubleshooting
Lamar Institute of Technology
Beaumont, TX01.2018
HIGH SCHOOL - General Studies
Nederland High School
Beaumont, TX05.2012
Skills
- Employee Onboarding
- Training and Mentoring
- Confidential Document Control
- Benefits Administration
- HR Services
- HR Policy/Procedure Development
- Complex Problem-Solving
- Compensation and Payroll
- Human Resources Support
- Microsoft Office Suite
- Exit Interviews
- Background Checks
- Settlement Disputes
- Involuntary Exits
- Leaves and Accommodating Accommodations
- Benefits administration
Certification
- Google IT Support Professional
- SHRM Certified Professional (Studying)
Timeline
Human Resources Associate
Accenture
07.2022 - Current
Intellectual Property Analyst
Accenture
01.2021 - 06.2022
Associate's Degree - Computer Networking & Troubleshooting
Lamar Institute of Technology
HIGH SCHOOL - General Studies
Nederland High School
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