Rosiland Molokwu
Tulsa,OK
Summary
Experienced Stylist with 20 years of experience working with varying hairstyles and trends. Customer-oriented professional with dedication to client satisfaction and communication. Technically trained to use clippers, trimmers and shears . Looking to share my professional and skilled background with in a customer service beauty and barbering environment.
Overview
18
18
years of professional experience
Work History
Hairstylist Booth Renter
Self-employed
10.2023 - Current
- Stayed updated on current hair trends and techniques to make customers look fashionable and increase satisfaction.
- Used social media platforms to promote salon and services.
- Answered phone calls and emails to schedule client appointments.
- Maintained high number of return customers through precise cutting, coloring and styling of clients' hair.
- Evaluated client needs and recommended treatments and strategy to achieve desired results while maintaining hair health.
- Styled hair, makeup and nails for customers for special events and occasions.
- Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
Master Stylist
JCPenney Salon
08.2017 - 09.2023
- Consult with clients to understand their desired look and provide appropriate recommendations.
- Managed personal marketing and advertising functions
- Building long term relationships with clients
- Providing excellent hair care services to clients, which led to a steady routine clientele.
- Shampooed, cut, and colored hair using appropriate hair care and styling products to enhance individual scalp conditions and hair textures.
- Sanitized work station and sterilized hair tools and equipment after each client to maintain salon safety and cleanliness standards.
- Distributed business cards outside of salon to generate new business.
Health Unit Coordinator
OU Children's Hospital
02.2014 - 07.2016
- Performed routine clerical and receptionist duties within a patient care unit.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Provided receptionist type coverage which includes the following: handled routine patient calls, intercom pages, personal callers, routed incoming mail and answered routine inquiries assisted with admissions, transfers and discharges by coordinating, notifying and following up with the appropriate personnel, maintained and arranged for repair of equipment, worked with medical records in obtaining medical charts for patients
- Coordinated tasks of inventory needs, ordering, stocking, and distribution of supplies, knowledge of multiple computer programs uses to handle patient records and unit flow
Medical Claims Auditor
Kemper Insurance
05.2011 - 02.2014
- Responsible for updating policy holder's files, requesting medical records, processing electronic claims, determined reimbursement amounts of multi supplement insurance and Medicare policies
- Ensure accuracy and completeness of claims process; adhering to multiple state and federal mandates, prepared correspondence
- Reviewed each claim to ensure that all coverage and exposures issues have been identified and investigated
- Respond to telephone and written inquiries from internal and external sources regarding patients and providers
- Provided high level of professionalism when speaking with customers or responding to emails to promote company's dedication to service.
Clinique Beauty Counter Manager
Macy's
11.2006 - 04.2010
- Plan, organize, and executed special events and promotional campaigns
- Maintain merchandising and visual standards
- Responsible for reordering of stock, damaged and loss prevention policies
- Train and motivated beauty consultants
- Provided customer retail services and maintained professional atmosphere through excellent customer service
- Budgeted, audited, and balanced cash handlings to secure cash drawer.
- Recommended, selected and helped locate or obtain specific merchandise based on customer needs and desires.
Education
Associate of Science - Health Care Administration
Oklahoma City Community College
Oklahoma City, OK04-2012
Medical Administrative Assistant - Medical Billing and Coding
Francis Tuttle Technology Center
Oklahoma City, OK06.2011
Cosmetology Licenses - Cosmetology/Barbering
Luckes Beaut School
Newport News, VA06-2004
Skills
- Cutting and styling for men and women
- Beard trimming
- Hair maintenance expert
- Tool, equipment, and surface sanitizing
- Moustache trimming
- Detail-orientated
- Team leadership
- Excellent communication
- Facial hair removal
- Social media marketing
- Licensed in Oklahoma
- Professionalism
Certificates And Licenses
- Medical Administrative Assistant Certificate
- Medical Billing and Coding Specialist Certificate
- Cosmetology License
Timeline
Hairstylist Booth Renter
Self-employed
10.2023 - Current
Master Stylist
JCPenney Salon
08.2017 - 09.2023
Health Unit Coordinator
OU Children's Hospital
02.2014 - 07.2016
Medical Claims Auditor
Kemper Insurance
05.2011 - 02.2014
Clinique Beauty Counter Manager
Macy's
11.2006 - 04.2010
Medical Administrative Assistant - Medical Billing and Coding
Francis Tuttle Technology Center
Associate of Science - Health Care Administration
Oklahoma City Community College
Cosmetology Licenses - Cosmetology/Barbering
Luckes Beaut School
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