Ross Phillips

Stones Gambling Hall

Citrus Heights, CA

07.2015 - Current

Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
Patrolled and monitored premises in company vehicle, on bicycle and by foot.
Checked and verified photo identification prior to granting facility access.
Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
Gathered information, identified and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
Monitored and authorized entrance and departure of vehicles, cargo trucks and visitors.
Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
Inspected suspicious activities and monitored premises for criminal acts and rule infractions.
Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.

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