Ross Raineri
Santa Clara,CA
Summary
Results-oriented Business Administration student at the University of Oregon with a dual concentration in Finance and Marketing. Proven track record in international operations and technical problem-solving at Tesla and MooveTeam. Adept at leveraging CRM tools and market research to drive customer engagement and support global market expansion.
Overview
3
3
years of professional experience
Work History
Business Development Intern
MooveTeam
Barcelona, Spain
07.2025 - 09.2025
- Conducted customer journey mapping, CRM optimization, and market research to improve client engagement.
- Collaborated with marketing, finance, and client relations teams to streamline internal processes and enhance the user experience.
- Delivered insights on industry trends, supporting the company’s strategy to expand from European to U.S. markets.
Customer Service Associate
Nordstrom Rack
San Jose, CA
06.2024 - 09.2024
- Accurately processed 100+ daily transactions via POS systems and supported inventory management and restocking.
- Resolved customer complaints effectively, ensuring satisfaction and loyalty using quick problem solving
Service Technician Intern
Tesla Motors
Palo Alto, CA
07.2023 - 09.2023
- Collaborated cross-functionally with service advisors and inventory teams to optimize turnaround time
- Conducted regular maintenance checks on vehicles, identifying potential issues proactively using critical thinking and problem solving
- Supported technicians in servicing 40+ vehicles per week while reducing service turnaround time by approximately 10% through improved workflow coordination
- Diagnosed and repaired electric vehicle systems, ensuring optimal performance and safety compliance.
Food Runner
Yard House Restaurant
San Jose, CA
07.2022 - 09.2022
- Ensured efficient, accurate food delivery while providing responsive service in a high-volume setting.
- Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints
- Improved communication flow between kitchen and servers during peak rush
Education
Bachelor of Science Degree - Business Administration
University of Oregon
02.2026
High School Diploma -
Archbishop Mitty High School
San Jose, CA01.2022
Skills
- Business Marketing
- Market Research
- CRM Tools
- Financial Valuation & Analysis
- Presentation Skills
- Cross-Cultural Communication
- Leadership & Team Collaboration
- MS Office & Google Suite
Timeline
Business Development Intern
MooveTeam
07.2025 - 09.2025
Customer Service Associate
Nordstrom Rack
06.2024 - 09.2024
Service Technician Intern
Tesla Motors
07.2023 - 09.2023
Food Runner
Yard House Restaurant
07.2022 - 09.2022
Bachelor of Science Degree - Business Administration
University of Oregon
High School Diploma -
Archbishop Mitty High School