Michelle Ross
Phoenix,AZ
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
9
9
years of professional experience
Work History
Head Show Groom
To The Max Dressage
Scottsdale, AZ
04.2019 - Current
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Worked effectively in fast-paced environments.
Owner
Ross Ranch Solutions
Phoenix, AZ
01.2015 - Current
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Implemented marketing strategies to increase brand awareness and attract new customers.
Stock Lead
Under Armour
Anthem, AZ
05.2021 - 04.2022
- Identified opportunities for process improvement within the stockroom operations to enhance efficiency and productivity.
- Supervised stock crew associates in daily replenishment, storage management and merchandising.
- Oversaw workers preparing new merchandise for sales floor with store-specific tags and displays.
Assistant Manager
Sonoran Desert Pet Resort
Phoenix, AZ
04.2021 - 11.2021
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Developed strong working relationships with staff, fostering a positive work environment.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
Personal Assistant
Harader Financial
Cave Creek, AZ
03.2019 - 12.2020
- Maintained confidentiality and discretion while handling sensitive information relevant to company operations.
- Improved time management of the executive through effective prioritization and organization of tasks.
- Managed travel arrangements including flights, accommodations, and itineraries for smooth business trips.
- Assisted in the preparation of presentations and reports, contributing to well-informed decision making.
- Coordinated events and functions with attention to detail ensuring successful execution.
- Increased efficiency in administrative processes by implementing new organizational systems and tools.
Education
Bachelor of Arts - Visual Effects And Motion Graphics
The Art Institute of Orange County
Santa Ana, CA06.2012
Skills
- Recordkeeping
- Analytical and Critical Thinking
- Task Prioritization
- Troubleshooting
- Organization and Time Management
- Attention to Detail
- Good Telephone Etiquette
Timeline
Stock Lead
Under Armour
05.2021 - 04.2022
Assistant Manager
Sonoran Desert Pet Resort
04.2021 - 11.2021
Head Show Groom
To The Max Dressage
04.2019 - Current
Personal Assistant
Harader Financial
03.2019 - 12.2020
Owner
Ross Ranch Solutions
01.2015 - Current
Bachelor of Arts - Visual Effects And Motion Graphics
The Art Institute of Orange County