Summary
Overview
Work History
Education
Skills
Timeline
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Michelle Ross

Phoenix,AZ

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

9
9
years of professional experience

Work History

Head Show Groom

To The Max Dressage
04.2019 - Current
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Worked effectively in fast-paced environments.

Owner

Ross Ranch Solutions
01.2015 - Current
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Implemented marketing strategies to increase brand awareness and attract new customers.

Stock Lead

Under Armour
05.2021 - 04.2022
  • Identified opportunities for process improvement within the stockroom operations to enhance efficiency and productivity.
  • Supervised stock crew associates in daily replenishment, storage management and merchandising.
  • Oversaw workers preparing new merchandise for sales floor with store-specific tags and displays.

Assistant Manager

Sonoran Desert Pet Resort
04.2021 - 11.2021
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Managed inventory levels to minimize stockouts while reducing overhead costs.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
  • Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.

Personal Assistant

Harader Financial
03.2019 - 12.2020
  • Maintained confidentiality and discretion while handling sensitive information relevant to company operations.
  • Improved time management of the executive through effective prioritization and organization of tasks.
  • Managed travel arrangements including flights, accommodations, and itineraries for smooth business trips.
  • Assisted in the preparation of presentations and reports, contributing to well-informed decision making.
  • Coordinated events and functions with attention to detail ensuring successful execution.
  • Increased efficiency in administrative processes by implementing new organizational systems and tools.

Education

Bachelor of Arts - Visual Effects And Motion Graphics

The Art Institute of Orange County
Santa Ana, CA
06.2012

Skills

  • Recordkeeping
  • Analytical and Critical Thinking
  • Task Prioritization
  • Troubleshooting
  • Organization and Time Management
  • Attention to Detail
  • Good Telephone Etiquette

Timeline

Stock Lead

Under Armour
05.2021 - 04.2022

Assistant Manager

Sonoran Desert Pet Resort
04.2021 - 11.2021

Head Show Groom

To The Max Dressage
04.2019 - Current

Personal Assistant

Harader Financial
03.2019 - 12.2020

Owner

Ross Ranch Solutions
01.2015 - Current

Bachelor of Arts - Visual Effects And Motion Graphics

The Art Institute of Orange County
Michelle Ross