Ross Rebennack
Burbank,CA
Summary
Accomplished Business Leader with a proven track record in enhancing operational efficiency and team productivity. Expert in strategic planning and relationship building, I've spearheaded initiatives that significantly reduced costs while improving quality as well as revenue growth. Skilled in KPI reporting and fostering customer relations, my leadership drives business success and employee satisfaction.
Overview
13
13
years of professional experience
Work History
Senior Operations Manager
Insomniac Events
06.2021 - 05.2024
- Oversaw workforce management planning, volume predictions and capacity planning.
- Built strong relationships with key stakeholders through consistent engagement, collaboration, and transparent communication practices.
- Collaborated with cross-functional teams for seamless execution of large-scale initiatives and continuous improvement efforts.
- Implemented data-driven decision making to inform business strategies and drive operational excellence.
- Reduced costs for increased profitability by optimizing resource allocation and eliminating redundant tasks.
General Manager
Stout Restaurant
11.2019 - 06.2021
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Analyzed market trends/data to identify potential opportunities for business growth within existing or emerging markets successfully.
Floor Supervisor
Buffalo Wild Wings
09.2017 - 10.2019
- Mentored new hires in company policies, job responsibilities, and expectations, ensuring successful integration into the team.
- Boosted sales through effective merchandising strategies and attention to product placement on the floor.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
Sales Consultant
Sunpower Builders
07.2016 - 08.2017
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
- Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
- Nurtured leads through consistent follow-ups, ultimately converting prospects into satisfied customers.
Store Manager
Footlocker, Foot Action, And Kids Footlocker
08.2011 - 04.2016
- Managed inventory control, cash control, and store opening and closing procedures.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
Education
Bachelor of Arts - Arts And Entertainment Management
Indiana University, Bloomington
Bloomington, IN05.2016
Skills
- Operations Management
- Productivity Improvement
- KPI reporting
- Strategic Business Planning
- Standard Operating Procedures
- Customer Relations
- Team Leadership
- Relationship Building
Timeline
Senior Operations Manager
Insomniac Events
06.2021 - 05.2024
General Manager
Stout Restaurant
11.2019 - 06.2021
Floor Supervisor
Buffalo Wild Wings
09.2017 - 10.2019
Sales Consultant
Sunpower Builders
07.2016 - 08.2017
Store Manager
Footlocker, Foot Action, And Kids Footlocker
08.2011 - 04.2016
Bachelor of Arts - Arts And Entertainment Management
Indiana University, Bloomington
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