Ross Stroud
San Antonio,TX
Summary
Dependable professional with strong background installing, maintaining, and repairing systems and components. Maintains equipment safety and performance with in-depth inspections and corrections. Dedicated to quality and always professional.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Technician
Caliente Harley Davidson
San Antonio, TX
11.2011 - Current
- Conducted routine servicing on fuel, electrical and cooling systems.
- Examined and inspected damaged vehicles, estimating repair costs prior to performing service.
- Inspected vehicles for damage and recorded findings to facilitate repairs.
- Performed maintenance inspections, tune-ups, oil changes and other key services.
- Repaired engines and transmissions, providing labor and parts cost breakdowns for work performed.
- Trained and guided employees on correct methods for performing different repairs and maintenance services.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Assisted with customer requests and answered questions to improve satisfaction.
- Maintained updated knowledge through continuing education and advanced training.
- Performed troubleshooting and diagnostic procedures to locate source of malfunctions.
- Used diagnostics and troubleshooting tools to identify failures and equipment issues.
- Inspected vehicles for necessary repairs or preventive maintenance requirements.
Technician
Lockheed Martin
San Antonio, TX
12.2010 - 11.2011
- Installed new components or replaced defective parts to restore functionality.
- Disassembled dysfunctional machinery to perform root cause analysis and repairs.
- Reviewed blueprints and manufacturer manuals before beginning installation and repair work.
- Disassembled and repaired damaged sections and fabricated replacements.
Technician
Javelina Harley Davidson
San Antonio, TX
07.2004 - 12.2010
- Same skills and customer interactions as above
Inspector in Quality Assurance and Quality Control
Nordam Group
Tulsa, OK
09.2000 - 04.2003
- Maintained accurate records of inspection results, test data, calibration activities, and other related documents.
- performed First Article Inspections on thrust reversers, jet pipes. and nacelle packages. Inspected Engine accessories and nacelle installations.
- Performed detailed inspection reports using various measuring equipment including Faro Arm, Calipers, Micometers, Boregauges, and other measuring equipment
Education
Diploma - Airframe And Powerplant
Hallmark University-College of Aeronautics
San Antonio, TX05-2013
Diploma - Harley Davidson
Motorcycle Mechanics Institute A Div. of Universal Technical Institute
Orlando, FL07-2004
High School Diploma -
Caesar Rodney High School
Camden, DE06-1993
Skills
- Equipment Maintenance
- Cost Control
- Operations Monitoring
- User Training
- Customer Service
- System Installation
- Component Replacement
- Quality Control
- System Troubleshooting
- Equipment Repair
- Product Inspections
- Dial/Digital/Vernier Calipers
- Routine Inspections
- Workload Management
- Troubleshooting and Diagnosis
- Attention to Detail
- Complex Repairs
- Mechanical Knowledge
- Mechanical Aptitude
Certification
- Master Harley Davidson Technician
- Airframe and Powerplant License
Accomplishments
- Employee of the month
- Shop Foreman
Timeline
Technician
Caliente Harley Davidson
11.2011 - Current
Technician
Lockheed Martin
12.2010 - 11.2011
Technician
Javelina Harley Davidson
07.2004 - 12.2010
Inspector in Quality Assurance and Quality Control
Nordam Group
09.2000 - 04.2003
Diploma - Airframe And Powerplant
Hallmark University-College of Aeronautics
Diploma - Harley Davidson
Motorcycle Mechanics Institute A Div. of Universal Technical Institute
High School Diploma -
Caesar Rodney High School
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