Ross Tretiak
Leawood
Summary
Strong leader and problem-solver in the fitness and retail industry committed to ensuring a high level of customer satisfaction and unmatched support. Proficient in utilizing customer service best practices and adept at exploring diverse solutions to address customer needs effectively.
Overview
3
3
years of professional experience
Work History
Educator
Lululemon
05.2025 - 08.2025
- Deliver an exceptional guest experience through genuine, solution-oriented interactions.
- Build authentic relationships with guests to understand their needs and recommend products that fit their lifestyle.
- Maintain product knowledge and stay current with seasonal offerings and brand initiatives.
- Find and suggest solutions for guests' miscellaneous issues in a creative and helpful manner.
- Assist with inventory management, including receiving shipments and restocking merchandise.
- Operate point-of-sale system for purchases, returns, exchanges, pickup orders, and hemming orders.
- Perform opening and closing duties.
- Uphold Lululemon's culture and core values in every interaction.
Fitness Floor Attendant
The J KC
04.2022 - 08.2025
- Facilitated a safe and clean gym environment for members ranging from children to seniors.
- Monitored member activity to enforce strict gym policies and promote proper equipment use.
- Greeted and conversed with members to foster a hospitable gym setting.
- Provided basic guidance on machine operation and workout techniques.
- Executed opening and closing duties and report maintenance issues.
Member
Future Business Leaders of America, FBLA
10.2022 - 05.2024
- Developed leadership, knowledge, communication and business skills through competitive events and workshops.
- Collaborated with peers on projects related to finance, marketing, and entrepreneurship.
- Competed in regional and state-wide business competitions, demonstrating problem-solving and analytical skills.
Education
Currently Enrolled - Sports Business
Arizona State University
Tempe, AZ05-2028
High School Diploma -
Blue Valley North High School
Overland Park, KS05-2024
Innovation And Entrepreneurship
Blue Valley Center For Advanced Professional Studies (CAPS)
Overland Park, KS05-2024
Skills
- Continuing education
- Communication
- Strong work ethic
- Active listening
- Hospitality
- Workplace safety
- Point of Sale systems
- Creative problem solving
- Customer Service
- Flexibility
Timeline
Educator
Lululemon
05.2025 - 08.2025
Member
Future Business Leaders of America, FBLA
10.2022 - 05.2024
Fitness Floor Attendant
The J KC
04.2022 - 08.2025
Currently Enrolled - Sports Business
Arizona State University
High School Diploma -
Blue Valley North High School
Innovation And Entrepreneurship
Blue Valley Center For Advanced Professional Studies (CAPS)