Motivated Store Manager practiced in customer relations, sales and inventory control. Demonstrated skill at improving store operations, increasing top line sales and reducing costs. Successful at sales growth, customer growth, budgets and goals.
Overview
12
12
years of professional experience
Work History
Store Manager
Joybird
West Hollywood, CA
03.2023 - Current
Led the training of showroom staff on all systems, ensuring proficiency and efficiency among team members.
Worked closely with designers to enhance business visibility and maximize revenue
Efficiently managed order placement and resolution of customer concerns through effective phone and email communication
Delivered weekly reports on business performance to regional manager
Collaborated with regional showrooms to boost sales metrics through strategic discussions
Drove the team's sales performance through consistent training sessions
Assistant Manager / Sales Associate
Joybird West Hollywood
West Hollywood, CA
10.2021 - Current
Supervised showroom operations
Maintained open lines of communication with the store manager, delivering timely updates on sales performance towards weekly and monthly targets.
Fostered productive relationships with vendors spanning across the entire U.S.
Strived to maintain the pristine condition and attractive presentation of the showroom floor
Facilitated the process of accepting furniture deliveries and arranging pick ups from the showroom.
Contributed to the team's leadership in executing sales on the sales floor, resulting in our location becoming the top retail destination nationwide.
Consistently exceeded monthly sales goals by selling over 100k in products
Assumed managerial duties during times of management and operations absence.
Department Manager
Vons Groceries Inc
Long Beach, CA
08.2019 - 09.2021
Maintained operational oversight to guarantee proper storage of products in the stock room
Collaborated closely with regional management to guarantee the achievement of organizational targets.
Established and sustained positive relationships with U.S. vendors, ensuring productive supplier connections.
Upheld health guidelines with employees and cleaning crew to ensure department's neat and clean appearance
Spearheaded efforts to support vendors in creating engaging marketing displays, contributing directly to a substantial 50% growth of department traffic
Deployed strategies to optimize efficiency and minimize product loss
Clerk
Vons Groceries Inc
Long Beach, CA
08.2012 - 08.2019
Managed and operated department registers effectively
Stocked shelves to maintain inventory and ensure store appearance.
Operated department phones to handle customer inquiries and purchases
Assisted in maintaining optimal stock levels by communicating inventory needs
Performed product demonstrations to potential customers
Managed strategic product placements during high-profile annual events like the Super Bowl, Halloween, and Christmas.