Ross Weedman

Residential maintenance from replacing fences, painting, landscaping, pressure washing, minor plumbing & electrical, small engine repair, cleaning and organizing.

Always listening to customer requests, needs and expectations. Follow through with job at hand and wow the customer. A happy customer makes for great referrals.

• Safely operate company vehicle traveling to and from residences, tow yards, shops and auctions
• Inspected vehicles to evaluate necessary repairs and determine extent of damage.
• Provided exceptional customer service by addressing concerns and answering questions promptly throughout the appraisal process.
• Maintained detailed records of appraisals performed, enabling quick retrieval of information when needed.
• Built strong relationships with local automotive repair shops, fostering a smooth claims process for all parties involved.
• Supported team members during peak periods, ensuring that workloads were evenly distributed and completed in a timely manner.

• Served as an effective liaison between clients, insurance companies, technicians, parts suppliers.
• Improved customer satisfaction by providing accurate and timely collision repair estimates.
• Developed strong relationships with local auto parts suppliers for expedited delivery and cost-effective pricing.
• Conducted ongoing quality checks on completed repairs before returning vehicles to customers, ensuring highest level of workmanship standards were met consistently.

• Recovered vehicles, completed private tows, and managed involuntary pick-ups on behalf of law enforcement professionals.
• Collaborated with local law enforcement agencies to safely clear accident scenes and impounded vehicles.
• Fastened chains, straps, covers, and binders to secure load during transit.
• Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
• Delivered exceptional customer service in high-stress situations, fostering positive relationships with clients and referral sources.