Summary
Overview
Work History
Skills
Certification
Timeline
Generic

Ross Welsh

Jennings,LA

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Asset Protection Associate

Walmart
03.2021 - Current
  • Reduced inventory shrinkage by implementing effective asset protection strategies and processes.
  • Improved store safety for employees and customers through regular risk assessments and hazard identification.
  • Enhanced team effectiveness through comprehensive training sessions on loss prevention techniques and protocols.
  • Assisted law enforcement in the apprehension of shoplifters, providing necessary evidence and documentation for successful prosecutions.
  • Increased awareness of potential risks among staff members through ongoing communication, fostering a culture of vigilance against theft and fraud.

Lead Armed Security Officer

Inner Parish Security
03.2013 - 07.2021
  • Enhanced security by conducting thorough patrols and monitoring CCTV systems for suspicious activity.
  • Reduced incidents of theft and vandalism by maintaining a strong visible presence at designated checkpoints.
  • Improved response times to emergencies with efficient coordination and communication among team members.
  • Assisted in the development of site-specific security protocols, resulting in increased operational effectiveness.
  • Collaborated with law enforcement agencies during investigations, contributing vital information for case resolution.
  • Provided exceptional customer service, addressing concerns and directing visitors to appropriate departments or personnel.
  • Conducted regular risk assessments to identify vulnerabilities and recommend necessary safety improvements.
  • Participated in ongoing professional training, staying current on industry trends and best practices for armed security officers.
  • Maintained detailed incident reports, providing clear documentation of events for management review and action planning.
  • Safeguarded valuable assets through diligent surveillance and appropriate response to potential threats.
  • Enforced company policies and procedures consistently across various sites while maintaining professionalism at all times.

Casino Lead Security Officer

Golden Nugget Lake Charles Hotel & Casino
04.2016 - 10.2019
  • Enhanced overall casino security by implementing strict access control measures and monitoring surveillance systems.
  • Reduced incidents of theft and fraud by conducting routine patrols and identifying potential risks within the casino premises.
  • Improved response time to emergencies by maintaining open communication with other security personnel and local law enforcement agencies.
  • Ensured compliance with gaming regulations, conducting thorough investigations of suspected violations and submitting detailed reports to management.
  • Maintained a safe environment for patrons and staff by promptly addressing any conflicts or disturbances that arose during daily operations.
  • Assisted in the training and development of new security officers, sharing best practices to ensure consistent performance across the team.
  • Collaborated with other departments to develop comprehensive emergency response plans for various types of incidents, such as natural disasters or active shooter situations.
  • Established positive relationships with patrons, providing assistance when needed while maintaining a strong presence to deter potential threats.
  • Contributed to a reduction in employee theft through vigilant monitoring of staff activities both on the floor and behind-the-scenes areas such as cash handling rooms or storage facilities.
  • Provided excellent customer service by addressing patron concerns professionally while upholding the integrity of casino policies and procedures.
  • Maintained detailed records of all incidents occurring within the casino property, contributing to a more informed decision-making process for management.
  • Served as a visible deterrent to criminal activity by maintaining a constant presence on the casino floor and surrounding areas.
  • Cooperated with local law enforcement during investigations involving the casino, providing necessary information and support to facilitate swift resolutions.
  • Performed security patrols of designated areas on foot or in vehicle.
  • Permitted authorized persons to enter property and monitored entrances and exits.
  • Warned violators of rule infractions such as loitering, smoking or carrying forbidden articles.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
  • Responded quickly to emergency situations to assess and deflect issues.
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
  • Completed full building and grounds patrols to spot and investigate concerns.
  • Monitored gambling activities for compliance with state and local regulations.

Skills

  • Loss Prevention
  • Team Training
  • Report Writing Skills
  • Incident Reporting
  • Detail Oriented
  • Quality assurance
  • Emergency response planning
  • Integrity and trustworthiness
  • Securities Safekeeping
  • Loss Prevention Experience
  • Policy Enforcement

Certification

Retail Management: Stock, Security, and Psychology.

CPR and basic first aid

Timeline

Asset Protection Associate

Walmart
03.2021 - Current

Casino Lead Security Officer

Golden Nugget Lake Charles Hotel & Casino
04.2016 - 10.2019

Lead Armed Security Officer

Inner Parish Security
03.2013 - 07.2021

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Ross Welsh