Rossana Morency
Fort Myers,FL
Summary
Knowledgeable Dental Assistant with expertise in supporting office personnel and dentists to care for patients. Detail-oriented in sterilizing and cleaning tools, equipment and surfaces. Ready to further develop skills and tackle new challenges.
Overview
2
2
years of professional experience
Work History
Dental Assistant Intern
Cape Smiles Dentistry
10.2023 - 12.2023
- Improved patient comfort by providing gentle and compassionate care during dental procedures.
- Assisted dentists in performing comprehensive oral examinations, contributing to the detection of early signs of dental issues.
- Streamlined office operations by efficiently organizing and maintaining dental instruments and equipment.
- Enhanced patient satisfaction with thorough post-treatment instructions and follow-up calls.
- Facilitated smooth appointment transitions with efficient room setup, instrument preparation, and sterilization processes between patients.
- Prepared patient X-rays and images for review by dentist.
- Measured and recorded vital statistics by taking patients' blood pressure, temperature, and pulse.
- Monitored patient comfort and safety during dental procedures.
- Educated patients on dental hygiene, pre-surgical instructions and post-surgical care.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Staged tray for procedures by arranging dental instruments and equipment.
Consumables Associate
Walmart
11.2021 - 04.2023
- Enhanced customer satisfaction by providing timely and accurate product information.
- Reduced stock discrepancies by conducting regular inventory audits and maintaining accurate records.
- Streamlined order processing for increased efficiency with meticulous attention to detail.
- Increased sales revenue through upselling and cross-selling techniques, promoting relevant products to customers.
- Collaborated with team members to maintain a clean and organized store environment, resulting in higher customer satisfaction ratings.
- Handled cash transactions accurately, ensuring proper accounting procedures were followed at all times.
- Provided exceptional customer service, resolving issues promptly and professionally for enhanced loyalty and repeat business.
Education
EFDA Certification
DATs Dental Assistant Training School
7011 Cypress Terrance, Fort Myers FL09.2023
High School Diploma -
Fort Myers High School
Fort Myers, FL05.2022
Skills
- Dental Staff Support
- X-Ray Development
- Customer Service Skills
- Treatment Room Setup
- Sterilization Techniques
- Patient Communication
- Equipment Sterilization
- Treatment Room Breakdown
Languages
English
Full Professional
Timeline
Dental Assistant Intern
Cape Smiles Dentistry
10.2023 - 12.2023
Consumables Associate
Walmart
11.2021 - 04.2023
EFDA Certification
DATs Dental Assistant Training School
High School Diploma -
Fort Myers High School
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