Summary
Overview
Work History
Education
Skills
Certification
Personal Information
Volunteer Experience
References
Employmenttype
Timeline
Generic

Rossana Romo

Fresno ,CA

Summary

My work experience has been dedicated to providing legendary customer service, a safe and successful work environment with my team for our customers. I have over 30 years of retail customer service experience. I have a can-do attitude, great communication skills and strong work ethic that allow me to produce positive results. I want to secure a position in an established industry that will allow me the opportunity to utilize the skills that I have acquired personally and professionally. My work ethic and can-do attitude will enable me to transition into any position within a company and produce positive results. I look forward to the opportunity to meet with you and discuss how my experience can further our future goals and create a successful business relationship.

Overview

2025
2025
years of professional experience
1
1
Certification

Work History

Nursery/Garden Buyer

The Home Depot
  • Buying/purchasing and control of seasonally relevant products
  • Maintained quality and standards of products through vendor relationships
  • Efficiently managed all aspects of nursery operations to include supervising and training
  • Extensive nursery/garden knowledge used to maintain a competitive edge in seasonal selection
  • Liaison between the store and vendors by creating and maintaining lasting relationships.

Non-Foods Manager

Ralphs
  • Supervised department to insure sales goals are met or exceeded
  • Managed inventory to insure ordering was timely and accurate to the needs of the business
  • Actively involved in meetings, communications and objectives to implement new merchandising standards
  • Provided thorough and accurate feedback to direct-reports during performance issues and evaluations
  • Communicated effectively with all levels of the organization, internally and externally.

Receiving Associate

Lowes
08.2007 - Current
  • Proficiently perform assigned duties to maintain a safe, clean and customer friendly environment
  • Plan, organize and monitor the receiving, storage and distribution of all items
  • Inventory control by reconciling weekly shipments of products by reviewing manifestations for accuracy
  • Adhere to all company processes by utilizing company provided metrics, reports and checklists
  • Consistent involvement with department maintenance to uphold company standards and to control inventory.

MST

Lowe's
08.2007 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.

Education

Fitness/Health -

Mt. Sac
01.1999

High School Diploma -

Wilson
01.1985

Skills

  • Self-Motivated
  • Professional
  • Team Player
  • Organized
  • Able to Effectively Multi-task
  • Customer Service
  • Punctual
  • Great phone etiquette
  • Strong Communication Skills
  • Effectively manage time and prioritize tasks
  • Able to Follow Oral/Written instruction
  • Set personal goals and maintain deadlines

Certification

  • American Red Cross, Adult CPR/AED and Child CPR, 2015-Present
  • OSHA, Forklift/Reach/O.P. Certified and Licensed, 2007-Present

Personal Information

Title: Receiving/Sales

Volunteer Experience

  • Girl Scouts, San Diego Valley CA, Leader (Individual/Group), 1977-Present
  • Athletic Booster, Hacienda Heights CA, Fundraising/Networking, 2015-Present

References

  • Norma, Assistant Manager, 626-391-5518
  • Johnny Khu, Manager, 626-290-3262
  • Doretta Zedna, Friend, 49 Years, 626-394-3267

Employmenttype

Full-Time

Timeline

Receiving Associate

Lowes
08.2007 - Current

MST

Lowe's
08.2007 - Current

Fitness/Health -

Mt. Sac

High School Diploma -

Wilson

Nursery/Garden Buyer

The Home Depot

Non-Foods Manager

Ralphs

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Rossana Romo